Night Manager

1 week ago

Bristol, United Kingdom LGH Hotels Management Ltd Full time

Night Manager LGH Hotels Management Ltd Holiday Inn Bristol-Filton Become Our Night Manager and Lead the Way Are you a highly skilled and experienced professional ready to oversee our hotel's overnight operations? We're looking for a dynamic Night Manager to ensure our guests have a safe and comfortable stay. What You'll Do Lead the Night Team: Manage the night staff, ensuring they perform their duties to the highest standard. Smooth Operations: Oversee all hotel operations during the overnight shift, including front desk, security, housekeeping, and maintenance. Guest Excellence: Address guest requests and issues promptly, delivering exceptional customer service. Handle Emergencies: Manage any emergency situations, contacting the appropriate authorities when necessary. Nightly Audit: Complete the nightly audit and prepare reports for senior management. Safety First: Ensure all safety and security procedures are followed during the overnight shift. Budget Management: Manage the overnight budget, recording and accounting for all expenses. Coordinate Efforts: Work with other departments to address any issues or concerns promptly. Train and Guide: Provide training and guidance to night staff, ensuring high performance. Keep Records: Maintain accurate records of all overnight activities and incidents. Ideal Candidate Previous experience working in a hotel or similar environment, preferably in a night management role. Excellent customer service skills and a friendly, professional demeanor. Strong leadership and management skills. Excellent communication and interpersonal skills. A good understanding of safety and security procedures. The ability to remain calm and composed in high-pressure situations. A flexible and adaptable approach to work, with the ability to work evenings and weekends if required. Why Join Us? Be part of a team dedicated to maintaining excellence and ensuring our guests have a seamless experience. If you're ready to lead with expertise and make a difference, we want to hear from you Benefits Our enviable employee discounts on bedroom rates across the LGH hotel portfolio. Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply). Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking About Us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry. Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Hospitality #J-18808-Ljbffr

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