NOC Tier 2 – IT Support Specialist
2 days ago
ProInfoNet is seeking a skilled IT Support Specialist to join our growing Network Operations Center (NOC) team. This role provides advanced technical support for internal and external users while helping maintain the stability, security, and performance of our managed client environments.The ideal candidate is hands-on, detail-oriented, and customer-focused, with a strong foundation in systems and network support. You’ll work across a variety of technologies resolving complex issues, performing proactive maintenance, and contributing to projects that strengthen connectivity and reliability for organizations across Maine and beyond.What You’ll Do:Serve as the escalation point for NOC/Helpdesk tickets, troubleshooting advanced hardware, software, and network issues.Provide managed IT support for multiple client environments, ensuring SLA compliance and clear communication with clients, vendors, and internal stakeholders.Perform proactive monitoring and maintenance to identify and resolve potential performance, network, or security issues.Support patch management, endpoint protection, and data backup verification to maintain secure, recoverable systems.Configure and maintain switches, routers, and firewalls while monitoring bandwidth, latency, and connectivity.Ensure adherence to HIPAA and other data privacy standards.Maintain accurate documentation of configurations, network diagrams, and change management records.Collaborate with Tier 1 Technicians, Network Engineers, and management to ensure efficient escalation and resolution.Participate in infrastructure projects, upgrades, and new technology implementations.What You Bring:Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).3–5 years of experience in IT support, systems administration, or network operations.Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs, routing, switching).Proficiency with Windows OS, Microsoft 365 administration, and endpoint management tools.Familiarity with network monitoring systems such as LogicMonitor, SolarWinds, or PRTG.Excellent troubleshooting, communication, and customer service skills.Certifications such as CompTIA Network+, Security+, or A+, Microsoft 365 Certified: Modern Desktop Administrator Associate, or Cisco CCNA/ITIL Foundations preferred.Why You\'ll Love Working Here:ProInfoNet is a mission-driven IT consulting firm dedicated to strengthening connectivity and supporting communities across Maine and beyond. Our work combines technical expertise with purpose, helping organizations design, build, and maintain systems that make a difference.You'll join a close-knit team that values collaboration, professional growth, and work-life balance. We believe great work starts with great people, and our culture reflects that. We’re committed to helping each other succeed while making a lasting difference for the clients and communities we serve.Benefits Include:ProInfoNet offers a comprehensive and competitive benefits package, including:Great retirement plan with a generous company contributionCompetitive wages based on experience and qualificationsGenerous paid time off and holiday schedule85% company-paid health insurance coverage50% company-paid dental and vision insuranceCompany-paid short-term disability insuranceCompany-paid identity protection coverage #J-18808-Ljbffr
-
Specialist Dietitian
2 weeks ago
Bangor, United Kingdom Betsi Cadwaladr University Health Board Full timeA rare opportunity has arisen to work in partnership with the Child and Adolescent Mental Health Service (CAMHS) Tier 4 North Wales Adolescent Service (NWAS), and Tier 3 Specialist Eating Disorders (SPEED) teams, as a Specialist Clinical Dietitian. The model for CAMHS assessment and intervention is the Maudsley Model of Family Based Treatment (FBT) and...
-
Specialist Study Skills Tutor
6 days ago
Bangor, United Kingdom Beacon Support Full time**Specialist Study Skills Tutor** Beacon Support Ltd. are recruiting Specialist One-to-One Study Skills Support Tutors to work with Higher Education students. The position offers flexible hours to work around you, whilst helping to make a difference to students’ educational experiences. **Benefits**: - £30 - £40 per hour, plus a generous holiday...
-
Construction Site Cleaner
2 days ago
Bangor, United Kingdom Bluebell Specialist Support Ltd Full timeDescription: Construction Site Cleaner needed for a start in the area. We are looking for someone to clean welfare / office facilities on site 3 times a week (2-4 hours at a time) Preferably carried out Monday/ Wednesday / Friday. Qualifications Required: None Working Hours: 07:30-17:00 Duration: Ongoing **Salary**: £12 Per Hour Salary quoted is an...
-
Specialist Orthoptist
1 week ago
Bangor, United Kingdom Betsi Cadwaladr University Health Board Full timeAre you an experienced Orthoptist with ambition and endless enthusiasm? Do you thrive on change and a challenge? then come and join our Orthoptic Team, which is dynamic, proactive and progressive with a commitment to making a difference for our patients. We believe in providing training opportunities for our staff and therefore are currently seeking to...
-
Document Specialist
2 weeks ago
Bangor, United Kingdom QiStaff Solutions Full time**Document Specialist** **Based - Bangor** **Salary - Starting - £23k pa** While providing integrity to a popular industry for over 30 years, our client has established an incomparable team of professionals. They are now looking for a Documentation Specialistto support their QA team. **Why You Should Work Here** The employees are at the heart of...
-
Document Specialist
2 weeks ago
Bangor, United Kingdom Gaming Laboratories International Full timeQuality Assurance - Document Specialist While providing integrity to the casino and gambling industry for over 30 years, GLI has established an incomparable team of professionals. We are looking for a Documentation Specialist to support our QA team. **Location**: This is an in office position at out offices in Bangor, North Wales. Who We Are With over 30...
-
Dumper/roller Operator
2 weeks ago
Bangor, United Kingdom Bluebell Specialist Support Ltd Full timeDescription: Dumper/Roller operator needed for a start in the area. Qualifications Required: CPCS/NPORS Working Hours: 9 hours Duration: Ongoing **Salary**: £16 Per Hour Salary quoted is an estimate based on similar positions that have been filled recently. Each position is unique and the salary is always negotiable dependant on the clients...
-
Drainage Ganger
1 week ago
Bangor, United Kingdom Bluebell Specialist Support Ltd Full timeDescription: Drainage Ganger needed in Bangor, North Wales. Must have background in drainage works, repairing sewer mains/manholes and working on public highways. Qualifications Required: SSSTS Streetworks (preferred) 360 mini digger (preferred) Working Hours: 9 hours Duration: Ongoing **Salary**: £23 Per Hour Salary quoted is an estimate based on...
-
Dump Truck Operator
1 week ago
Bangor, United Kingdom Bluebell Specialist Support Ltd Full timeDescription: Dump truck operator needed for a start in the area Qualifications Required: CPCS Working Hours: 10 hours Duration: Ongoing **Salary**: £14.50 Per Hour Salary quoted is an estimate based on similar positions that have been filled recently. Each position is unique and the salary is always negotiable dependant on the clients...
-
Document Specialist
2 weeks ago
Bangor, United Kingdom Gaming Laboratories International Full timeWhile providing integrity to the casino and gambling industry for over 30 years, GLI has established an incomparable team of professionals. We are looking for a Documentation Specialist to support our QA team. **Location**: Bangor, Wales, UK - Office based. Who We Are With over 30 years in the industry, Gaming Laboratories International (GLI) is the global...
