Service Desk Engineer
2 days ago
Job Title Service Desk Engineer (1st Line) Location Plymouth (Hybrid 2 days per week WFH) Salary Starting from £26,500 Type Full-time, Permanent About The Role Set2Recruit are working with a well-established Managed Service Provider (MSP) based in Plymouth who are looking to add a motivated 1st Line Service Desk Engineer to their growing support team. This hybrid role offers the flexibility of working from home two days per week, alongside excellent training and clear progression opportunities within the business. Key Responsibilities Provide 1st line technical support to end users via phone, email, and ticketing systems Troubleshoot and resolve common IT issues across Windows environments, Microsoft 365, and hardware Log, prioritise, and manage support tickets in line with SLA requirements Escalate more complex issues to 2nd/3rd line support teams where required Deliver a high standard of customer service and maintain positive client relationships Support user onboarding/offboarding and basic system administration tasks Update documentation and contribute to internal knowledgebases Skills & Experience Previous experience in a Service Desk, Helpdesk, IT Support role or completion of IT apprenticeship Working knowledge of Windows 10/11 and Microsoft 365 Basic understanding of Active Directory and general networking concepts Strong communication skills and a customer-first attitude Ability to manage workload effectively in a fast-paced MSP environment A genuine interest in IT with a desire to develop and progress Benefits Starting salary of £26,500 Hybrid working 2 days per week working from home Excellent training and development opportunities Clear career progression pathways Supportive and collaborative MSP environment Application Process This role is being advertised and managed by Set2Recruit on behalf of our client. Set2Recruit will handle the application process and act as the primary point of contact throughout the initial stages of recruitment. To apply, please submit your CV, and a consultant from Set2Recruit will be in touch to discuss the opportunity in more detail. Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT System Training and Support Additional Information Referrals increase your chances of interviewing at FusePump by 2x #J-18808-Ljbffr
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Service Desk Engineer
5 days ago
Plymouth, United Kingdom Set2Recruit Full timeJob Title: Service Desk Engineer (1st Line)Location: Plymouth (Hybrid 2 days per week WFH)Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Salary: Starting from £26,500Type: Full-time, PermanentAbout the RoleSet2Recruit are working with a well-established Managed Service Provider (MSP) based...
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Service Desk Engineer
5 days ago
Plymouth, Plymouth, United Kingdom Set2Recruit Full time £26,200 - £40,000 per yearJob Title: Service Desk Engineer (1st Line)Location:Plymouth (Hybrid – 2 days per week WFH)Salary:Starting from £26,500Type:Full-time, PermanentAbout the RoleSet2Recruit are working with a well-established Managed Service Provider (MSP) based in Plymouth who are looking to add a motivated 1st Line Service Desk Engineer to their growing support team. This...
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IT Service Desk Engineer
2 weeks ago
Plymouth PL WR, United Kingdom Acronyms Ltd Full time £24,000 - £25,500 per yearAcronyms is looking for ambitious service desk engineers to provide exceptional customer service and technical support to our clients throughout the Southwest and beyond. We are looking for someone who can talk to the person as well as the computer, who's focused on making our clients better, can man the helpdesk, and who wants to work in a company where...
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Plymouth, United Kingdom FusePump Full timeA well-established Managed Service Provider in Plymouth is seeking a motivated 1st Line Service Desk Engineer to join their support team. This entry-level role offers hybrid working two days per week from home and includes excellent training opportunities. The ideal candidate will provide technical support, troubleshoot issues, and manage support tickets....
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IT Service Desk Analyst
4 days ago
Plymouth, United Kingdom Cathedral Appointments Ltd Full time**Summary**: Our client, a reputable, well-respected business, is looking to recruit a Service Desk Analyst tojoin their tech team in Plymouth on a full-time, permanent basis. Your role will be centered around providing an excellent business service to the firm’s clientsand helping the smooth operation of internal professional support teams. You should...
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Service Desk Manager
4 days ago
Plymouth, United Kingdom CV Screen Full timeThere will be a 50/50 split within this position or operational and strategic responsibilities. This is a superb opportunity to develop and grow an established team within a fast paced environment. **The company operate a hybrid working environment with the requirement for at least 2days per week in the Plymouth office.** Location - Plymouth Salary - up...
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Service Desk Team Leader
2 weeks ago
Plymouth, United Kingdom Delt Shared Services Full time**Service Desk Team Leader** **Location**: Derriford Business Park, Plymouth **Salary**: £33,000 per annum, plus performance bonus **Contract Type**: Permanent, Full-time (37 hours per week) **Proposed Start Date**: 1st September 2025 Are you a people-focused leader looking for your next challenge in IT service management? At Delt, we don’t just provide...
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Front Desk Staff
17 hours ago
Plymouth, United Kingdom Plus 4 Limited Full time**Job Overview** **Duties** - Meet and greet guests following correct registration procedures with a warm, professional welcome. - Provide the guests information about hotel services, amenities, and local attractions. - Check guests in, ensuring all transactions are completed. - Check out guests and receive payments pending with regards late check out or...
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Front Desk Receptionist
2 weeks ago
Plymouth, United Kingdom Pureserviced Full time**APPLICANTS MUST HAVE A VALID UK DRIVING LICENCE.** Front desk receptionist. Location: Plymouth City Centre Rate of pay: £9.50 per hour Contract: 40 hours per week/20 hours per week **At Pureserviced our main goal is to ensure that every guest who comes through our doors receive a 5* standard of service and care, we have a passion for hospitality and...
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Service Engineer
2 weeks ago
Plymouth, Plymouth, United Kingdom Wallgate Ltd Full time £25,000 - £35,000 per yearOverviewWallgate is a market leader in a niche sector with sustained growth across the company, we are seeking a Service Engineer to join the business, primarily for the southern region of the country but not limited to.Day to day activity includes servicing & maintaining Wallgate's range of automatic hand wash dryers and associated sanitaryware under...