IT Service Lifecycle Manager
1 week ago
IT Service Lifecycle Manager Location : Birmingham Salary : £65,000 – £75,000 per annum Department : Information Technology Services – Service Management Reports To : Head of IT Service Desk and IT Service Transition Working Hours : 35 hours per week (9 : 30am – 5 : 30pm). Agile and flexible working patterns considered. Hybrid working : up to 40% from home, 60% in office. Role Overview La Fosse are seeking an experienced IT Service Lifecycle Manager to join our global Infrastructure & Operations team. This role is pivotal in managing the full lifecycle of IT services, ensuring they are strategised, designed, transitioned, operated, and continually improved in line with ITIL best practices. You will also lead our Change Advisory Board (CAB) and oversee key processes such as Service Portfolio Management, Release Management, and Change Management. Key Responsibilities Service Lifecycle Management : Lead the process to ensure services meet business needs and are scalable and sustainable. Service Portfolio Management : Maintain an accurate, up-to-date service portfolio aligned with strategic objectives. Release Management : Plan, test, and deploy software and service releases with minimal disruption. Change Management : Manage changes effectively and facilitate CAB meetings. Stakeholder Management : Build strong relationships with internal teams and third parties, ensuring compliance with IT policies and security standards. What We’re Looking For Qualifications ITIL Foundation v4 (preferred) Advanced ITIL certifications (preferred) Project management certifications (desirable) Experience Minimum 7 years in IT Service Management At least 3 years in a leadership role managing ITIL processes Proven track record in service lifecycle management and service transitions Experience managing virtual CAB meetings and stakeholder relationships Skills Expertise in IT service lifecycle and ITIL processes Strong knowledge of Change and Release Management Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) Excellent communication and stakeholder management skills Why Join Us? We offer a collaborative environment, opportunities for professional growth, and a commitment to responsible business practices. Interested? Apply now and become part of a global team delivering exceptional IT services. #J-18808-Ljbffr
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IT Service Lifecycle Manager
2 weeks ago
Birmingham, United Kingdom Hogan Lovells Full time. Only the ‘myworkday**Job Title**IT Service Lifecycle Manager**Department**Information Technology Services – IT Service Delivery > Service Management**Office Location**Birmingham**Reports To**Head of IT Service Desk and IT Service Transition**Working Hours**35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to...
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IT Service Lifecycle Manager
1 week ago
Birmingham, United Kingdom La Fosse Associates Full timeIT Service Lifecycle Manager Location: BirminghamSalary: £65,000 – £75,000 per annumDepartment: Information Technology Services – Service ManagementReports To: Head of IT Service Desk and IT Service TransitionWorking Hours: 35 hours per week (9:30am – 5:30pm). Agile and flexible working patterns considered. Hybrid working: up to 40% from home, 60% in...
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IT Service Lifecycle Manager
2 weeks ago
Birmingham, United Kingdom La Fosse Associates Full timeIT Service Lifecycle ManagerLocation: BirminghamSalary: £65,000 – £75,000 per annumDepartment: Information Technology Services – Service ManagementReports To: Head of IT Service Desk and IT Service TransitionWorking Hours: 35 hours per week (9:30am – 5:30pm). Agile and flexible working patterns considered. Hybrid working: up to 40% from home, 60% in...
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IT Service Lifecycle Manager
1 day ago
Birmingham, Birmingham, United Kingdom Hogan Lovells Full timeKeen to become part of a truly global, collaborative team of professionals? Your journey begins here.Job Title IT Service Lifecycle ManagerDepartment Information Technology Services – IT Service Delivery > Service ManagementOffice LocationBirminghamReports To Head of IT Service Desk and IT Service TransitionWorking Hours35 hours per week, 9:30am to 5:30pm...
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Service Lifecycle Manager
1 week ago
Birmingham, United Kingdom VIQU Limited Full timeOverviewService Lifecycle ManagerLocation : Birmingham | Onsite : 3 days per week | Type : Permanent | Salary : CompetitiveVIQU has partnered with a leading organisation to recruit an experienced IT Service Lifecycle Manager / Service Manager. This is a fantastic opportunity to take ownership of the full IT service lifecycle, drive continual improvements,...
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Service Lifecycle Manager
2 weeks ago
Birmingham, United Kingdom VIQU Ltd Full timeJob DescriptionService Lifecycle Manager Location: Birmingham | Onsite: 3 days per week | Type: Permanent | Salary: CompetitiveVIQU has partnered with a leading organisation to recruit an experienced IT Service Lifecycle Manager/Service Manager. This is a fantastic opportunity to take ownership of the full IT service life cycle, drive continual improvements,...
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Birmingham, United Kingdom DGH Recruitment Full timeJob DescriptionIT Service Lifecycle Manager/IT Service ManagerA fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Managerto join our Birmingham based client on an permanent basis.Responsibilities and Duties:- Lead the Service Lifecycle process to ensure that new and existing services meet businessneeds and are scalable and...
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Service Lifecycle Manager
1 week ago
Birmingham, United Kingdom VIQU Ltd Full timeService Lifecycle Manager Location: Birmingham | Onsite: 3 days per week | Type: Permanent | Salary: CompetitiveVIQU has partnered with a leading organisation to recruit an experienced IT Service Lifecycle Manager/Service Manager. This is a fantastic opportunity to take ownership of the full IT service life cycle, drive continual improvements, and work...
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Birmingham, Birmingham, United Kingdom DGH Recruitment Full time £35,000 - £55,000 per yearIT Service Lifecycle Manager/IT Service Manager - Permanent - Birmingham (Hybrid)A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis.Responsibilities and DutiesLead the service lifecycle to ensure IT services are scalable, sustainable, and aligned with business...
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Service Lifecycle Manager
2 weeks ago
Birmingham, United Kingdom VIQU Ltd Full timeService Lifecycle Manager Location: Birmingham | Onsite: 3 days per week | Type: Permanent | Salary: Competitive VIQU has partnered with a leading organisation to recruit an experienced IT Service Lifecycle Manager/Service Manager. This is a fantastic opportunity to take ownership of the full IT service life cycle, drive continual improvements, and work...
