Housing Officer
2 weeks ago
At Salix Homes we are about so much more than just providing homes, we deliver services and provide support to help our customers to live, grow and thrive. We have an exciting opportunity available for a housing professional to join our housing management team as a Housing Officer. You must have a good understanding of the issues affecting disadvantaged communities and be committed to providing excellent customer service. The role - What You’ll be doing Allocations and lettings Anti-social behaviour casework Domestic abuse and harassment cases Safeguarding and tenancy support Tenancy and estate management Tenancy changes/mutual exchanges/succession and assignment/left in occupancy Investigation of tenancy fraud cases You will be responsible for a defined geographical ‘patch’ and act as the custodian of your patch ‘owning’ and seeking resolution of customer and community concerns. What we’re looking for We are looking for an experienced housing professional with relevant experience of providing customer facing services in a housing, community, or neighbourhood setting. What we offer as a company Annual salary of up to £37,280 Up to 34 days holiday + bank holidays Flexible working and family‑friendly policies Generous defined contribution pension scheme Life assurance worth 3 times annual salary Health cash plan which also provides a range of discounts including discounted gym membership An inclusive and positive colleague culture – Investors in People Gold accredited organisation Advocate of the Greater Manchester Employment Charter About Our Company At Salix Homes, we’re passionate about creating a brighter future for our customers, our communities, and our people. Since becoming a stand‑alone housing association in 2015, we’ve invested significantly in our homes and services. This year, 2025, marks a significant milestone for us as we celebrate our 10‑year anniversary. Over the past decade, we’ve grown, evolved, and made a lasting impact in Salford. We’ve worked hard to ensure all our properties are safe, modern, desirable, and energy efficient, continually investing in our customers, their homes and communities through an ambitious and ongoing programme of improvement work. We’re also incredibly proud to be one of the first housing associations in the country to achieve a C1 grading under the new Consumer Standards a testament to the quality of the homes we provide and the services we deliver. If you share our vision of driving positive change, this is your opportunity to be part of something meaningful. Salix Homes are proud to have been awarded membership to the Greater Manchester Good Employment Charter, and we will constantly strive to improve working conditions for our colleagues. Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we’re interested in expanding our workforce diversity, we welcome all applications. We’re proud members of the Armed Forces Covenant and will also invite to interview any disabled candidates who demonstrate the minimum standards for the role. We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage. Closing date: 4th December 2025 Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly. #J-18808-Ljbffr
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1 week ago
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Housing and Wellbeing Officer
2 weeks ago
Manchester, United Kingdom Great Places Housing Association Full timeReporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing - To assist our...
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Manchester, United Kingdom Housing Diversity Network Full timeA community-focused housing provider in Manchester is looking for a Housing Officer to manage allocations and lettings, handle tenancy issues, and provide excellent customer service. The ideal candidate should have experience in a housing or community setting. The position offers an annual salary of up to £37,280, flexible working, and generous benefits...
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