Credit Controller

4 days ago

Dartford, United Kingdom Artic Building Services Limited Full time

Join to apply for the Credit Controller role at Artic Building Services Limited 1 day ago Be among the first 25 applicants Credit Controller - (DIRECT applications ONLY - No agency at this time) Location: Dartford Reporting to: Management Accountant Department: Finance Contract Type: Permanent / Full-time Role Overview The role requires a proactive and experienced Credit Controller to manage the credit and collections process within a dynamic facilities management environment. This role is critical in maintaining healthy cash flow and ensuring timely payments from a diverse client base, including government bodies and large corporate clients. The ideal candidate will have strong communication skills, a firm but diplomatic approach and a deep understanding of public sector and B2B credit management. Key Responsibilities Credit Management & Collections Monitor and manage the company’s accounts receivable ledger. Chase outstanding payments via phone, email and written correspondence. Build and maintain strong relationships with key client contacts to ensure prompt payment and resolve disputes. Client Relationship Management Act as the primary point of contact for credit-related queries from clients. Understand client contract terms and billing cycles to ensure accurate invoicing and timely collections. Liaise with internal departments (e.g. operations, contract management) to resolve billing issues. Reporting & Analysis Prepare regular aged debt reports and cash collection forecasts. Highlight high-risk accounts and recommend appropriate action. Support month-end reporting and assist with audit requirements. Process Improvement & Compliance Ensure compliance with company credit policies and procedures. Recommend improvements to credit control processes and systems. Maintain accurate records of all communications and actions taken. Qualifications & Experience Proven experience in credit control, ideally within facilities management or a service-based industry. Experience dealing with government contracts and large corporate clients. Strong understanding of invoicing, payment terms, and dispute resolution. Proficiency in financial systems (e.g. SAP, Oracle or similar ERP) and Microsoft Excel. Skills & Attributes Excellent communication and negotiation skills. Strong attention to detail and analytical thinking. Ability to work independently and manage multiple priorities. Professional, confident and resilient approach to collections. Seniority Level Mid‑Senior level Employment Type Contract Job Function Accounting/Auditing and Finance Industries Facilities Services Referrals increase your chances of interviewing at Artic Building Services Limited by 2x #J-18808-Ljbffr

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