Customer Service Advisor
7 days ago
Overview The team responsibility is to maintain all HH and AMR metering and communication points, working in collaboration with Suppliers, Data Collectors, Distributors and other industry agents to ensure to ensure accurate and actual data consumption is obtained for our customers and Supplier function. The role will manage the end-to-end processes of advanced meter operations. This includes new installations, fault resolution, half hourly meter exchanges and maintenance activity on HH and NHH accounts. The role is responsible for ensuring that tight timescales and sometimes conflicting priorities for jobs are managed and booked within SLA's. As a member of the Advanced Half Hourly Meter Operations Team the role requires the ability to manage and maintain the I&C HH Measurement Class C & EFG portfolio for the HH Metering Fault process meeting both internal and external stakeholder expectations, resulting in the resolution of queries in a timely manner. Adhering to internal SLA / KPI's targets. It is also imperative we follow the industry procedure (BSCP) to mitigate any compliance risks. The role supports the delivery of Meter Fault rectification for Customer and Suppliers as well as providing assurance we maintain our Settlement performance for the industry Settlements target. Responsibilities include : Dataflow management in line with BSCP timescales Managing complex metering queries Appointment booking Capacity management Internal and External Agent collaboration Customer liaison Portfolio progress reporting Managing site visit results and actioning relevant industry dataflows Junifer ticket processing Essential Negotiation and influencing skills to obtain best results Ability to establish long term business relationships IT skill essential with Word and Excel essential Be able to communicate effectively with customers, suppliers and staff at all levels Be able to work independently, accurately and use their own initiative Be able to work accurately with attention to detail Able to work under pressure whilst maintaining professional and calm approach Organisational skills with the ability to prioritise own workload whilst maintaining service Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants #J-18808-Ljbffr
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Customer Service Advisor
2 weeks ago
Swillington Common, United Kingdom First Locate Full timeRole: Customer Service Advisor Salary: £26,208 Location: Colton, Leeds (Office Based) Full Time & Part time hours available but Full Time training period is required. We are looking for a Customer Service Advisor to join our innovative Operations Team in Leeds. As a Customer Service Advisor, you will be responsible for handling inbound and outbound...
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Customer Service Advisor
1 day ago
Swillington Common, United Kingdom Rullion - Eon Full timeCustomer service Advisor Pay: £14,69 per hour Shift Pattern: Monday to Friday 8am-4pm/9am-5pm Contract: 6months Start Date: December 2025 Job Summary: We are seeking an experienced and detail-oriented Advanced Meter Operations Specialist to join our Advanced Half Hourly Meter Operations Team. This role is crucial in maintaining all Half Hourly (HH) and...
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Customer Service Advisor
1 day ago
Swillington Common, United Kingdom Rullion Managed Services Full timeOverview The team responsibility is to maintain all HH and AMR metering and communication points, working in collaboration with Suppliers, Data Collectors, Distributors and other industry agents to ensure to ensure accurate and actual data consumption is obtained for our customers and Supplier function. The role will manage the end-to-end processes of...
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Repairs Customer Service Advisor
1 week ago
Great Lea Common, United Kingdom Service Care Solutions Full timeJob title: Repairs Customer Service Advisor Location: Reading RG2 (5 days office based) Start Date: ASAP Contract Type: Temporary ongoing Weekly Hours: 35 hours per week Job Purpose We’re looking for an experienced and highly organised individual to join the Housing Property Services team as a Repairs Customer Service Advisor You’ll be...
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Customer Service Administrator
3 days ago
Swillington Common, United Kingdom Huntress - Leeds Full timeASAP START* until end December Temporary Customer Service Assistant Are you passionate about retail, customer experience, and working with exciting brands? Join a fast-paced and growing company on a temporary basis, where you'll contribute to keeping customers happy and products moving - fast. Our client works with household names, thriving marketplaces,...
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Swillington Common, United Kingdom Vistry Group PLC Full timeIn a Nutshell… We have a great opportunity for a Senior Safety, Health & Environment Advisor to join our team within Vistry Services, mainly covering sites across the West Yorkshire area. As our Safety, Health & Environment Advisor you will be responsible for supporting Vistry Group in the safe planning, delivery and review of a variety complex projects...
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Swillington Common, United Kingdom Vistry Group PLC Full timeIn a Nutshell… We have a great opportunity for a Senior Safety, Health & Environment Advisor to join our team within Vistry Services, mainly covering sites across the West Yorkshire area. As our Safety, Health & Environment Advisor you will be responsible for supporting Vistry Group in the safe planning, delivery and review of a variety complex projects...
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Customer Service Advisor
1 week ago
Great Lea Common, United Kingdom Insight Select Full timeCustomer Service Advisor £22,000 - £24,000 | Reading, Hybrid | Permanent An exciting opportunity has arisen for a Customer Service Advisor to join a leading, award-winning organisation within the property and technology sector. You’ll be part of a friendly, dynamic, and supportive team that values collaboration, innovation, and continuous...
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Advanced Metering Operations Advisor
7 days ago
Swillington Common, United Kingdom Rullion Managed Services Full timeA dynamic service provider in the UK is seeking a skilled individual to manage advanced meter operations. The role involves overseeing new installations, fault resolution, and maintenance tasks, while ensuring compliance with industry standards. Responsibilities include managing dataflows, collaborating with stakeholders, and effectively communicating with...
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Warehouse Operative
1 day ago
Swillington Common, United Kingdom Millhouse Furniture and Interiors Full timeTo help with the efficient running of our warehouse facility, operating to our H&S standards and maintaining high standards of housekeeping at all times. Ensure that products go out on time, and that returned goods are handled in a timely manner, and that all goods are stored efficiently and safely. Ideally have experience of working in a store, and or...
