Veterinary Receptionist

2 weeks ago

Normanton on Trent, United Kingdom VC Evidensia UK Full time

Castle Vets Pet Healthcare Centre, Reading, Reading, South EastAre you a friendly, organised, and proactive individual seeking a rewarding full-time role that combines your passion for animals with exceptional customer service? Castle Vets, a well-established small animal hospital in Reading, is looking for a Veterinary Receptionist to join our dedicated team.What You’ll Be Doing:Welcoming clients and their pets in a warm, professional mannerManaging reception duties such as phone calls, appointment bookings, and general inquiriesProcessing insurance claims and pet health club membershipsKeeping client records accurate and up-to-dateSupporting the veterinary team with administrative tasks away from the front deskRemaining calm and compassionate in high-pressure or emotional situationsAbout UsCastle Vets is a trusted small animal veterinary hospital providing high standards of patient care. We’re proud to hold hospital status along with Gold Cat Friendly and Silver Rabbit Friendly accreditations. Our modern facilities include a CT scanner, digital and dental X-ray, ultrasound, and endoscopy.You’ll be joining a collaborative, supportive, and friendly team that values compassion, professionalism, and excellent service for both clients and their pets.This is a permanent, part-time position offering 23 hours per week, worked as 4 shifts of 5.5 hours each plus 1 in 4 Saturday mornings from 8 am to 1:30 pm. We are specifically looking for someone who can commit to these hours. The day off can be either Monday or Tuesday.In addition to a competitive salary, you will benefit from:6.6 weeks annual leaveAdditional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy payCycle to work schemeInitiatives focused on employee wellbeingNon-accidental injury supportLearning and development opportunities via the IVC Evidensia AcademyPawsome Benefits - reward gateway giving discounts and cashback with 100's of retailersDiscounted staff pet careCastle Vets Pet Healthcare Centre, Reading #J-18808-Ljbffr

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