Service Designer

1 week ago


Greater London, United Kingdom Experis UK Full time

Role: Service Designer Location: London (Remote) Duration: 6 Months Day rate: £490 via Umbrella We are looking for a Service Designer with strong NHS experience to shape kinder, more seamless journeys for patients and frontline teams. What You'll Be Doing Exploring current services to uncover pain points, unmet needs, and the root causes of service failures. Facilitating collaborative, creative workshops with clinical teams, operational staff, and service users. Designing future‑state journeys, concepts, and system improvements informed by research and lived experience. Developing prototypes–service rehearsals, walkthroughs, and low–fidelity wireframes to bring ideas to life. Producing clear, elegant service blueprints, frameworks, and guidance to support delivery into live environments. What You'll Bring Strong experience in service design, ideally within large, complex environments. NHS experience is essential, with an understanding of pathways, governance, and frontline realities. Confidence facilitating groups and creating safe, open spaces for honest discussion. A thoughtful, people‑centred approach, with an eye for detail and a natural ability to communicate with warmth and clarity. Seniority level Mid‑Senior level Employment type Contract Job function Design, Art/Creative, and Information Technology Industries Staffing and Recruiting #J-18808-Ljbffr


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