Quality Officer

1 week ago

Birmingham, United Kingdom Newman University Birmingham Full time

Quality Officer – Partnerships (Post Ref: NU6625)The postholder will support the work of the Quality Office and the University as a whole and in particular the work of the Collaborative Provision Unit in respect to franchise and validation work.Duties will include validation processes, , managing the established quality systems and servicing of a major committeeTo be responsible for communication with partners with respect to University programme development, being proactive in obtaining information from academic departments.To arrange and attend partner assessment panels, where necessary, and provide guidance on regulations, policies and procedures in support to the Chair of the Panel.To provide authoritative guidance to partners on University expectations around student representation, student feedback and university policies and procedures.To undertake travel to partners as part of the audit work covering student ID and attendance checksResponsible for the good practice in the administrative procedures and processes of the Quality Office and be instrumental in the development and implementation of good practice where appropriate.Responsible for monitoring records of validation and review events and in the implementation and tracking of action pointsCandidates should have experience of working in a Quality Assurance role within a higher education sector or a customer-focused administrative environment within the higher education sector or transferable field. Aptitude to create and interrogate databases. Excellent communication, customer service and organisation.Experience of taking minutes and notes and organising all elements for meetings. Good organisational skills and attention to detail as well as able to work well in both a team and on their own and experience of office packagesInformal enquiries about this opportunity are very welcome. Please contact Mike Harris-Hill, Head of Academic Partnerships, at m.harris-hill@newman.ac.uk , to discuss the role further. #J-18808-Ljbffr

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