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Sales Assistant

2 weeks ago


Reading, United Kingdom Cotswold Outdoor Group Full time

Join to apply for the Sales Assistant role at Cotswold Outdoor Group. Love the outdoors and want a role that fits around your life? Whether you're studying, parenting, or just looking for more balance, this role gives you the freedom to change your availability each week all while being part of a team that helps people enjoy the outdoors. If that sounds like the kind of flexibility you're after, you might be just who we're looking for. We're Hiring Sales Assistants To Give friendly advice to customers Get full training on specialist services like boot fitting and gait analysis Enjoy 40–60% discount on top outdoor brands About Us We believe life’s better when it’s lived outdoors. Whether it’s hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But getting out there starts with having the right kit and that’s where you come in. We're part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice, and a real commitment to protecting the planet. What You'll Be Doing Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear Take pride in the store’s appearance and work with your team to create a welcoming and inspiring environment for every customer Build trusted product knowledge through expert training and hands‑on experience, so you can offer reliable advice Learn and deliver specialist services such as gait analysis, boot fitting and rucksack fitting – we’ll give you all the training you need to support every customer’s journey Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most Take advantage of regular learning and development opportunities whether you’re starting out or aiming to progress; we’re here to help you grow We're Looking For Someone Who Enjoys helping people and providing great customer service Communicates well and can talk to different kinds of people Is organised and can handle more than one task at a time Is eager to learn about the outdoors and the products we sell Although our zero‑hour contracts provide flexibility to work varying hours each week, our rotas are published 4 weeks in advance. We ask that you confirm your availability in line with this. There is no commitment to work every week, but you will need to work regularly to remain an active colleague and be offered work. What You’ll Get From Us Starting salary of £12.46 per hour (£10.45 per hour if you’re under 21) Support for your wellbeing with free, confidential help available anytime through our Employee Assistance Programme Ongoing training and learning, including expert sessions from top outdoor brands and our in‑house development team to help you grow 40–60% discount on our full range of outdoor clothing and gear Up to 33 days holiday (pro‑rated based on your role and hours) with the option to buy more Yearly bonus of up to £750 (based on how many hours you work) Discounts on everyday essentials like shopping, dining, fitness and entertainment through our perks platform Everyone’s welcome We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice, so encourage you to write your own application and use AI tools sparingly. Honesty, authenticity and a real sense of who you are are what we’re looking for. Applications that feel generic or AI‑generated may not stand out. This advert may close early if we receive a high number of applications, so don’t wait too long to apply. #J-18808-Ljbffr