Team Support Administrator
1 week ago
Team Support Administrator Job Type: Permanent Job Sector: Admin, Secretarial Region: South West Location: Bodmin Salary: £37,770 to £37,770 per annum An opportunity is available for a Team Support based at our Bodmin depot. Our Team Supports take customer calls on everything from new supplies to faults. It is a busy and diverse role that will also see you co‑ordinating work projects, teams, craftspeople and managing all associated administration. This might involve applying for permits, raising invoices, inputting data or creating the team schedule for the week. You'll be relied on by many people and often working to tight timescales. Good communication skills, organisational skills and the ability to thrive in a busy environment are essential. Representing the company to customers and partners, you will work at the heart of a small team and will be expected to bring initiative and a proactive approach. You will have good keyboard skills and will receive full training on all our systems and applications. Evidence of your qualifications will be required prior to appointment. Main Responsibilities The preparation of construction/maintenance/replacement work and coordination of team activities. The coordination of the team's response to network faults. Responding to customer enquiries both verbally and in writing. Assisting the Team Manager and Team Leader with work programming. Inputting data into the appropriate database to support the Field Teams. Assisting other Team Members as and when required. The Ideal Candidate You will need to be reliable, well‑organised and able to work as part of a small team. You must be able to work using your own initiative and have experience of Microsoft Office; full training on all applications will be provided. Some financial experience would be beneficial. You should be able to communicate effectively both verbally and in writing and represent the Company positively at all times. This role is subject to a satisfactory DBS check. Depending on the role, different levels of screening and vetting are required. Background checks: Barring Service (DBS) required; tri‑annual check may apply. About The Company We are National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. We serve more than 8 million people and employ over 29,000 people worldwide. We are committed to building an inclusive workplace and celebrate the diversity of our colleagues and the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future. Benefits 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service. Competitive contributory pension scheme – double match up to 12%. Annual Share Save plan. Contributory private healthcare scheme. Employee Assistance Programme, including musculoskeletal and physiotherapy services. Free on‑site parking at all main sites. Things you need to know As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and actively bring in more employees from diverse backgrounds. We anonymise all applications to eliminate unconscious bias and provide a workplace that reflects the community we serve. If you require additional support to complete your online application, email nged.recruitment@nationalgrid.co.uk. #J-18808-Ljbffr
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Team Support
1 week ago
Lane End, United Kingdom National Grid Full timeA major energy distribution company is looking for a Team Support Administrator to coordinate team activities, handle customer inquiries, and assist in administration tasks at the Bodmin depot. This role requires good communication skills, reliability, and organization. Candidates will receive training on all systems. The company offers competitive benefits...
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