Community Housing Manager

4 days ago


Tees Valley, United Kingdom Places for People Full time

About the role This is a part‑time role (29 hours per week), working Tuesdays to Fridays. You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective, efficient tenancy and estate management service to our customers. With support from the Community Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible. An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld and budgets adhered to within a customer‑focused framework. Reporting into the Area Manager you will work as part of an established team to manage our neighbourhoods. Inclusivity and support We are committed to creating an inclusive and accessible recruitment process for all candidates. We offer a guaranteed interview to disabled, neurodiverse or ex‑Armed Forces candidates who meet the essential criteria. If you would like to be considered under this scheme, please indicate this in your application. We can make reasonable adjustments to support your application or interview experience – let us know. Essential criteria Social housing experience in a Housing Officer role or similar. Tenancy Management/Tenancy Sustainability experience. Valid driving licence and access to a car. Excellent verbal and written communication skills; ability to create and maintain effective working relationships with customers and external agencies. Experience in tenancy and estates management with up‑to‑date knowledge of housing and tenancy legislation and procedures. Ability to manage a busy workload, prioritise tasks, meet deadlines and deliver high‑quality outcomes. Tenacity, resilience and attention to detail, with a commercial approach and initiative to improve service delivery. Positive motivator with ability to support others and work autonomously. Background check: a basic DBS check is mandatory. Responsibilities Carry out tenancy reviews and property inspections. Work with the team to create neighbourhood and continuous improvement plans that uphold estate standards and budgets. Ensure customers meet contractual obligations and help make neighbourhoods safer, cleaner and more attractive. Benefits Competitive salary, with a salary review yearly. Pension with matched contributions up to 7%. Excellent holiday package – up to 35 days annual leave with options to buy or sell leave. Cashback plan for healthcare costs – up to £500 saving per year. Bonus scheme for all colleagues at 2%. Training and development. Extra perks, including discounts and offers from shops, cinemas and more. Middlesbrough, North East England – £27,980 + benefits. Position type: Part Time / Temporary / Seasonal. #J-18808-Ljbffr



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