AT&E Policy Administrator, Amazon Travel and Events

5 days ago


London, United Kingdom Amazon Full time

AT&E Policy Administrator, Amazon Travel and EventsJoin to apply for the AT&E Policy Administrator, Amazon Travel and Events role at AmazonAT&E Policy Administrator, Amazon Travel and Events1 week ago Be among the first 25 applicantsJoin to apply for the AT&E Policy Administrator, Amazon Travel and Events role at AmazonDescriptionWe are currently seeking an experienced and dynamic manager to bring their leadership and expertise to support the Amazon Travel and Events functional teams at Amazon. In this role we are seeking a customer obsessed and detail-oriented professional who will work with the Compliance Manager to develop and implement smart, intuitive policies that balances customer experience with necessity controls.DescriptionWe are currently seeking an experienced and dynamic manager to bring their leadership and expertise to support the Amazon Travel and Events functional teams at Amazon. In this role we are seeking a customer obsessed and detail-oriented professional who will work with the Compliance Manager to develop and implement smart, intuitive policies that balances customer experience with necessity controls.We are looking for an individual that can dive deep, learn and be curious, and think big as it relates to policy configurations across multiple instances considering country nuances to increase controllership in our managed programs while balancing best customer experience and create visibility across all partner teams. This role will work with business, policy, communications and legal teams to build Amazons Travel and Events positions on existing and emerging policy issues, including developing possible policy solutions to complex problems.This role will significantly contribute to building and reshaping the travel and events self-service tools administration, creating robust process of change management, documentation and policy tracking. This is a high visibility position offering opportunities for meaningful impact and deep collaboration with cross functional teams and vendors across all geographies and functions.The individual in this role must quickly develop partnerships with internal stakeholders, 3rd party partners, and senior leadership to build alignment and drive program goals, key projects, and initiatives.Key job responsibilitiesWork collaboratively in a highly-matrixed internal environment alongside multiple partner teams and external stakeholders to establish best possible Travel and Events policy settings embedded into AT&E managed services and technologiesPartner with Amazon Travel and Events Compliance Manager to establish innovative ways of setting smart policy configurations in all AT&E managed services and technologiesConduct periodic assessment of AT&E managed services and technologies to detect any bugs in policy settings or technology failures to maximize customers experience, decrease friction and strengthen compliancePartner with internal teams to monitor key performance indicators and controls set for travel and events policy management (e.g.; self-service tool adoption, BTA control, LLF parameters, etc.)Partner with internal teams on policy related messaging documentation and tracking embedded into AT&E managed technologiesPromote a culture of compliance, proactively engage peers and stakeholders across business, operations, and technology teams to educate on policy parameters.Monitor for country specific regulations where local laws supersede Amazon policy, and ensure tools & processes are configured accordingly (e.g., work council requirements in France for rail bookings)Support engagement with independent internal and external auditors and regulators as required.Bring a compliance perspective to the ongoing evaluation of policy effectiveness, adoption, and thus increase policy complianceTravel and Expense Policy Change ManagementOversee the global travel and events policy settings matrix document, track changes and communicate changes effectively to partner teams and stakeholdersDevelop and oversee policy change management process in partnership with other internal teams (e.g., AP Expense and Audit teams)Basic Qualifications5+ years in Travel and Events Management roles5+ years demonstrated experience in administrating policy requirements in travel industry leading toolsStrong understanding of travel operations and travel and events technology utilisation in terms of policy administrationSolid analytical, conceptual, and problem-solving abilities with results-focused approach is requiredHighly self-motivated and able to work independently and cross-functionallyAbility to clearly and concisely communicate relevant information and present it cross-functionallyStrong organizational skills and ability to manage complex issuesPreferred QualificationsGood judgment and open communicationExperience in travel and meeting technologies/data and a good understanding of the travel ecosystemsAbility to prioritize and manage multiple stakeholders needs in a fast-paced environmentAbility to prioritize root cause resolution, process improvements, and drive enhancementsDemonstrated success at learning and explaining business processesStrong attention to detail with a collaborative natureExemplary ability to think outside of box and being innovative in creating smart solution for policy enhancementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon UK Services Ltd.Job ID: A2975431Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOther and ManufacturingIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Amazon by 2xGet notified about new Travel Administrator jobs in London, England, United Kingdom.London, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 days agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 4 months agoWeybridge, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 day agoAustralia/ New Zealand (and Asia) Senior Travel SpecialistLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 4 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 20 hours agoHillingdon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 hours agoKingston Upon Thames, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 days agoLondon, England, United Kingdom 2 months agoOperations Assistant, MARTIN RANDALL TRAVELChiswick, England, United Kingdom 1 week agoClient Relations Director + VIP Manager - Luxury Travel SpecialistsLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 5 months agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 1 day agoAdministrative Officer - Security Services Group - SSGLondon, England, United Kingdom 1 hour agoLondon, England, United Kingdom 1 month agoTrainee Assistant Practice Manager, The Bloomsbury Surgery, WC1London, England, United Kingdom 1 week agoDivisions Event Administrator, GORDON YATESLondon, England, United Kingdom 5 days agoWe’re unlocking community knowledge in a new way. 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