Workforce Management Team Lead

2 weeks ago

London, Greater London, United Kingdom TN United Kingdom Full time

Job Description - Workforce Management Team Lead - (Admin and Secretarial)
Location: Feltham
Job Type: Full-time, Permanent (40+ hours per week)

Key Responsibilities for Workforce Management Team Lead
  1. Lead and mentor a team of Workforce Management Coordinators.
  2. Foster a collaborative team culture focused on accountability, performance, and continuous improvement.
  3. Provide training and development to improve planning skills and knowledge.
  4. Conduct regular performance reviews and provide constructive feedback.
Workforce Planning & Scheduling
  1. Oversee staff scheduling and shift planning to ensure optimal coverage and flexibility.
  2. Respond swiftly to changing operational demands and adjust staffing levels accordingly.
  3. Ensure fair allocation of shifts while complying with legal, contractual, and business requirements.
  4. Maintain a proactive approach to demand forecasting and seasonal planning.
  5. Monitor timekeeping records for accuracy and payroll alignment.
  6. Ensure adherence to UK employment law, working time regulations, and internal policies.
  7. Support audit readiness by maintaining clear and accurate workforce documentation.
  8. Drive best practices and compliance across all workforce management activities.
Stakeholder Collaboration
  1. Liaise with department heads, HR, and operations teams to anticipate workforce needs.
  2. Act as the go-to point for workforce-related concerns and problem resolution.
  3. Deliver timely and proactive staffing solutions to meet business priorities.
  4. Build strong internal relationships to support overall business goals.
  5. Manage staffing agency partnerships to align with planning needs and business standards.
  6. Ensure agency workers meet compliance, conduct, and performance expectations.
  7. Review and evaluate agency contracts and costs to maximize value.
  8. Address agency performance issues and escalate where necessary.
Reporting & Analysis
  1. Produce regular reports on staffing levels, performance metrics, absenteeism, and trends.
  2. Use data-driven insights to optimize workforce allocation and planning processes.
  3. Present findings and recommendations to senior management.
  4. Contribute to strategic workforce decisions based on accurate forecasting and analysis.
  5. Use workforce management tools and systems to streamline scheduling and tracking.
  6. Maintain accurate data input, updates, and system integrity.
  7. Champion the adoption of digital tools and process automation.
  8. Train team members on system usage and updates.
Skills & Experience Required
  1. Bachelor's degree in Human Resources, Business Administration, or related field.
  2. Minimum 3 years of workforce management experience, with at least 1 year in a leadership role.
  3. Strong understanding of workforce planning tools (Excel, Microsoft Access, or similar software).
  4. In-depth knowledge of UK labour laws and compliance regulations.
  5. Exceptional communication and interpersonal skills.
  6. Strong analytical and problem-solving skills.
  7. Experience in airline catering, hospitality, or a similar high-paced environment preferred.
  8. Ability to work effectively under pressure and adapt to shifting priorities.
What's in It for You?
  1. Competitive salary and comprehensive benefits package.
  2. Opportunities for career growth and continuous learning.
  3. Staff meals provided.
  4. Pension scheme and regular performance-based salary reviews.
  5. Flexible working hours where possible.

This is a fantastic opportunity to lead a skilled team and play a vital role in the success of our operations. If you're ready to take your workforce management team lead career to the next level, we want to hear from you

#J-18808-Ljbffr

  • Workforce Management Team Lead

    6 days ago

    London, Greater London, United Kingdom Class 1 Personnel Full time

    Job Description - Workforce Management Team Lead - (Admin and Secretarial)Location: FelthamJob Type: Full-time, Permanent (40+ hours per week)Key Responsibilities for Workforce Management Team Lead1. Team Leadership & DevelopmentLead and mentor a team of Workforce Management Coordinators.Foster a collaborative team culture focused on accountability,...

  • Workforce Management team Leader

    1 week ago

    London, Greater London, United Kingdom Deluxe Staffing Limited Full time

    About UsDeluxe Staffing Limited is a leading recruitment agency, hiring on behalf of a premium company in the hospitality and catering sector. We are currently seeking a Workforce Management Team Lead to oversee and manage workforce planning and scheduling for a fast-paced organisation.If you have experience in workforce management, team leadership,...

  • Shop - Workforce Management Lead

    7 days ago

    London, Greater London, United Kingdom TikTok Full time

    ResponsibilitiesAbout the teamGlobal E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. The Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with...

  • Workforce Service Lead

    1 week ago

    London, Greater London, United Kingdom AWE Full time

    Workforce Service LeadLocation: RG7 4PR, located between Reading and Basingstoke, with free onsite parking.Package: Circa £61,330 (depending on your suitability, qualifications, and level of experience)Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just...

  • Manager Workforce Management

    2 weeks ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    Social network you want to login/join with:Workforce Management Team Leader/Manager Job SummaryWe are seeking a proactive and results-driven Workforce Management Team Leader (Onsite Role - 5 days in a week) to join our team in London. This role is essential in ensuring the efficient management of our workforce to meet the demands of a fast-paced, high-end...

  • Manager Workforce Management

    2 days ago

    London, Greater London, United Kingdom Deluxe Staffing Limited Full time

    Get AI-powered advice on this job and more exclusive features.Workforce Management Team Leader/ManagerJob SummaryWe are seeking a proactive and results-driven Workforce Management Team Leader (Onsite Role - 5 days in a week) to join our team in London. This role is essential in ensuring the efficient management of our workforce to meet the demands of a...

  • Workforce Planning Lead

    3 days ago

    London, Greater London, United Kingdom Bionic Full time

    This role requires physical presence across both our Luton & London sites and could be based from either.At Bionic, we're making life radically easier for small business owners. We're building a one-stop shop for business essentials that's powered by smart technology and world class human service giving them an experience so good that they trust Bionic to...

  • Workforce Planning Lead

    2 weeks ago

    London, Greater London, United Kingdom Bionic Services Limited Full time

    This role requires physical presence across both our Luton & London sites and could be based from either.At Bionic, we're making life radically easier for small business owners. We're building a one-stop shop for business essentials that's powered by smart technology and world class human service giving them an experience so good that they trust Bionic to...

  • Workforce Planning Lead

    1 week ago

    London, Greater London, United Kingdom Bionic Services Limited Full time

    This role requires physical presence across both our Luton & London sites and could be based from either.At Bionic, we're making life radically easier for small business owners. We're building a one-stop shop for business essentials that's powered by smart technology and world class human service giving them an experience so good that they trust Bionic to...

  • Workforce Management Manager

    2 days ago

    London, Greater London, United Kingdom Synchro Full time

    Have You Thought of Relocating to Dubai?Workforce Management Manager – Relocate to Dubai – Full Relocation Package AvailableWe are seeking an experienced Workforce Management Manager to join our client in Dubai and lead strategic dialer operations, workforce planning, and real time performance management. This is a rare opportunity to relocate to Dubai...