Credit Control Team Leader
1 day ago
We are currently looking for a focussed, organised and self-motivated individual who enjoys methodically carrying out tasks to work alongside our Credit Control team in Nuneaton. The role requires a high attention to detail and an efficient approach. We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we’d love to hear from you
As a Credit Control Team Leader, you will support the Credit Manager in managing and motivating the team, to maximise cash collection whilst minimising risk and query resolution time.
**ROLE RESPONSIBILITIES**
- Management, coaching and development of 7 credit controllers
- Carry out regular debt reviews, monitoring and exceeding cash targets
- Proactively monitor credit limits and trade insurance across the client base
- Provide support to team members regarding complex queries
- Highlight, escalate and resolve issues with commercial teams and Credit Manager
- Hold regular 1-2-1’s, team meetings, performance reviews and address training needs as required
- Ensure all non-value added tasks are removed from within the credit control department
- Manage change in terms of process, technology and reporting, both within and outside of the department.
- The successful applicant will require a full UK Driving Licence, the ability to travel is essential
**EXPERIENCE**
- Team management experience
- Stakeholder Management
- Good working knowledge of Office 365 and major ERP (Oracle Netsuite preferred)
- Strong organisational and planning skills
- Ability to problem solve, with root cause solutions
- The ability to work under pressure and meet tight deadlines
**Benefits**
- 24 days holiday + bank holidays
- EAP and GP Line with 24 hour access for you and your household
- Death in service benefit
HP
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