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Property Manager

2 weeks ago


St Albans, United Kingdom Frosts Full time

Frost’s Estate Agency are currently looking for a Property Manager/Senior Property Manager to be based in our well established property management team in St Albans.

Founded in 1992, Frost’s Estate Agents have 4 offices across Hertfordshire serving the local communities of St Albans, Harpenden, Marshalswick and Wheathampstead. With almost 30 years of experience, they pride themselves on being a market leader in the areathey serve, providing bespoke service to each community. In 2012, Frost’s became part of the LSL Group of Companies.

As a Property Manager you will provide first class professional property management services to our portfolio of landlords and tenants, dealing with administration and on-going tenancies disputes, solving problems and negotiating solutions within the legalframework that exists for landlord and tenants.

Responsibilities of the role will include but not exclusive to:

- Assessing and resolving maintenance issues by urgency and importance
- Maintaining high standards of communication with landlords and tenants
- Conduct and analyse Property inspection reports and liaise with the landlord giving relevant advice
- Book checkouts, analyse reports and process documentation in line with company processes
- Manage end of tenancy returns for a managed client portfolio
- Negotiate dilapidation compensation for the landlords of a managed client portfolio
- Check invoices received against works orders and arrange payment to contractors
- Manages the tenancy renewal process for the landlord and tenant
- Monitor any rent arrears, chasing any payments and updating landlords promptly
- Preparation and serving of legal notices
- Ensures deposit returns are managed within a 10-14 day turnaround time resolving any issues between parties

We are looking for:

- Previous experience as a Property Manager preferably
- ARLA Level 3 qualification preferred
- Excellent verbal and written communication skills
- Good personal presentation and conduct
- Good IT knowledge and understanding and CFP experience is desirable
- Good general administration and organisational skills
- Builds effective relationships within the internal network and our customers
- Good problem solving skills
- Ability to analyse information and make recommendations accordingly
- A UK driving licence and access to your vehicle

We are offering in return:

- Professional and first class training and development
- Very competitive Base salary
- Generous Car Allowance
- Numerous employee benefits to include Share Save and Pension Scheme
- Plus many more exclusive benefits...
- LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed at LSL Property Services/Careers._
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know._