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Customer Supply Planner

2 weeks ago

Fareham, United Kingdom Workshop Recruitment Full time

**Customer Supply Planner**

**Fareham**

**Permanent**

**£30K**

**Duties**
- Continual review of incoming customer EDI to ensure incoming customer information can be translated.
- Set up new customer static data in ERP
- Provide production control capability and support other activities to ensure the efficient and effective operation of customer demands.
- Establish all resource requirements, including material and labour, to fulfil customer schedule requirements and co-ordinate with manufacturing.
- Continual review of customer schedules to ensure their integrity. Ensure any completed or obsolete requirements are removed from ERP.
- To assist and carry out any actions regarding customs clearance.
- Co-ordination of dispatch area for supply to customer.
- Responsible for the finished goods and dispatch of customer product on routine vehicles, minimising any risks of additional or special freight.
- Control all customer finished goods stock in line with company inventory targets.
- Identify component part shortages from the ERP and communicate with the MP&L Supply Team.
- Full customer liaison, including short-shipment notification and recovery planning.
- Daily internal communication of customer delayed parts with reason for missed shipment.
- Responsibility for delivery performance to customer, including internal monthly DPM reporting
- Identify transport requirements for a specific customer and where applicable arrange freight.
- Fully support manufacturing and deal with any internal / external issues which affect the customer requirements.
- Liaise with Customers and all internal departments regarding introduction / interchange ability of new parts and their status.
- Support in the understanding/recovery and prevention of obsolete inventory were required.

**Skills and Knowledge**
- Relevant supply chain experience
- Experience in material control/production planning environment
- Previous manufacturing experience
- Demonstrated customer-interfacing experience.
- Lean manufacturing environment
- Manufacturing Process, Logistics, MRP and Supplier Management.
- Knowledge of ERP systems
- Good communication and influencing skills.
- Strong Computer skills and aptitude in Microsoft Office,
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet project timelines/deadlines.
- Attention to detail
- Flexible approach
- Team player
- Dependable, reliable and able to use initiative