Service Desk Analyst

**Are you a Service Desk Analyst looking for a new challenge?** Due to growth we are currently looking for an experienced Service Desk Analyst, or passionate people who have an understanding of IT looking to break into this area. Working as part of a busy Service Desk Team there is a requirement for an individual to carryout the duties of a Service Desk...

Service Desk Analyst **SC clearance INSIDE** IR35 6 Months Hybrid - Salisbury/Portsmouth Up to £300/day Working as part of a busy Service Desk Team there is a requirement for an individual to carry out the duties of a Service Desk Analyst in support of a large Service Delivery organisation **Role**: - Accurately log and record call details - Maintain...

Our client is currently recruiting for a **SERVICE DESK ANALYST** for an immedidate start position to work for the local council in Portsmouth. - To provide a 1st line technical support service as a member of the service desk team. - To provide 2nd line technical support via allocated service desk calls. - To provide technical support services requested via...

Our client are seeking a Service Desk Analyst (1st level) to join their expanding team based in Portsmouth. You'll be responsible for managing 1st line tickets directly from internal staff. Overview: - Providing support during business hours (Monday to Friday, 09.00 - 17.30) - Proactive Service Desk Analyst required to join existing team in keeping end...

We have a number of exciting opportunities to join an international engineering company at their operational headquarters in Lakeside, Portsmouth as a Service Desk Analyst. This is a first line support role for their business, working with UK and International customers, answering and managing queries, providing excellent customer service at all...

**Job Title: Service Desk Shift Supervisor** **Location: Lakeside, Portsmouth** **Compensation: £29,500 + Benefits** **Role Type: Full time / Permanent** **Role ID: SF46090** **Make a Difference** We are seeking a motivated Service Desk Shift Supervisor to join our business, as part of the 12x7 shift team within the Technical Service Desk. You'll be...

**Service Desk Shift Supervisor**: - Location: Portsmouth, GB, PO6 3EN Bristol, GB, BS11 0YA Warrington, GB, WA4 6HL Leicester, GB, LE3 1UF Plymouth, GB, PL1 3JB- Onsite or Hybrid: Hybrid**Service Desk Shift Supervisor** **SF49503** **Hybrid working arrangements available.** **Location: United Kingdom (Bristol, Portsmouth, Leicester, Plymouth,...

Service Desk Analyst – 4 Day Week (7am to 7pm Shifts)Location: London & PortsmouthSalary: Up to £28,000 base salary + 15% shift allowance (guaranteed total of £32,200 per year)Shift Pattern: 4 days on / 4 days off (rotating 7am-7pm | 7pm-7am to cover 24x7)Job Type: PermanentKey Responsibilities:Utilise customer-provided tools to handle multi-channel...

Service Desk Analyst – 4 Day Week (7am to 7pm Shifts)Location: London & PortsmouthSalary: Up to £28,000 base salary + 15% shift allowance (guaranteed total of £32,200 per year)Shift Pattern: 4 days on / 4 days off (rotating 7am-7pm | 7pm-7am to cover 24x7)Job Type: PermanentKey Responsibilities:Utilise customer-provided tools to handle multi-channel...

ACTIVITIES: - Perform initial triage of incoming service calls/mails/alerts and make appropriate routing decisions - Contribute ideas for continual improvement of service desk function and service delivery in general - Help develop efficient service desk tools, policies and procedures - Proactively drive tickets and workflow and assertively chase any...

Our client are seeking a Service Desk Analyst to join their team based in Portsmouth. You'll be in a dedicated team and be responsible for providing 1st Line Support covering all systems and services in scope for external customers. This is a shift based role - Support is provided 24/7/365 working 12-hour shifts (7am-7pm / 7pm-7am), 4 days on / 4 days...

IT Service Desk Analyst We have an opportunity for an experienced IT Service Desk Analyst to join a busy and growing company where you get the chance to work on IT projects as well as day-to-day support tasks. This IT Service Desk Analyst role offers a competitive salary with benefits including 5% Bonus, up 30 days holiday, up to 15% pension, a Car scheme,...

**IT Service Desk Analyst** We have an opportunity for an experienced **IT Service Desk Analyst** to join a busy and growing company where you get the chance to work on IT projects as well as day-to-day support tasks. This **IT Service Desk Analyst**role is paying up to **£27,000** with benefits including 5% Bonus, up 30 days holiday, up to 15% pension, a...

IT Service Desk Analyst We have an opportunity for an experienced IT Service Desk Analyst to join a busy and growing company where you get the chance to work on IT projects as well as day-to-day support tasks.This IT Service Desk Analyst role offers a competitive salary with benefits including 5% Bonus, up 30 days holiday, up to 15% pension, a Car scheme,...

OverviewYou will be responsible for carrying out first line technical support activities to provide a proactive and reactive service to achieve exceptional customer satisfaction for the clients whilst adhering to strict SLA's.Support is provided 24/7/365 working 12-hour shifts (7am-7pm / 7pm-7am), 4 days on/ 4 days off.ResponsibilitiesService Support:You...

OverviewYou will be responsible for carrying out first line technical support activities to provide a proactive and reactive service to achieve exceptional customer satisfaction for the clients whilst adhering to strict SLA’s.Support is provided 24/7/365 working 12-hour shifts (7am-7pm / 7pm-7am), 4 days on/ 4 days off.ResponsibilitiesService Support:You...

Company DescriptionInforma is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.Taylor & Francis Group operates globally and produces high quality, peer reviewed books and...

OverviewThe Service Desk Manager is responsible for leading and managing the IT Service Desk team, ensuring the effective delivery of support services to end-users in line with business objectives. This role demands proficiency in incident management, customer service, and team leadership to maintain a high level of IT service support.The ideal candidate...

With an ever growing business, IT Support is a key business function that needs to be fully staffed. Due to internal progression and a vast majority of exciting internal projects we need an enthusiastic senior first line analyst willing to join a fast pacedteam to allow us to continue to drive towards success. This role is based in Portsmouth to assist the...

** 1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team based in Portsmouth, on a permanent basis. This role operates as part of the Service Desk team. As well as resolving tickets logged through the Service Desk ManagementSystem you will also provide phone support to the business...