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Service Desk Consultant/junior Service Manager
3 weeks ago
Our client is looking for a Service Desk Consultant to join their busy Service Management team. The role is home-based with occasional office and client site visits. You will be providing first line support to customers via the service desk, as well as havingthe responsibility of managing a direct service to smaller customers.
Our client is looking for someone who has worked in a similar role, with experience using an ITSM tool. You will need great attention to detail, be great at managing your time and should have excellent verbal and written communication skills. The role isfast paced so you will need to manage an ever-changing workload and be comfortable working to deadlines.
