Field Service Engineer

1 week ago


West Midlands Region, United Kingdom Major Recruitment Full time

A qualified HGV mechanic is needed to work as a Field Service Engineer for a well-known National Fleet Engineering company

As a Field Service Engineer you will carry out fault diagnosis, repair, routine maintenance and provide technical support and advice on tankers and HGVs to internal engineering staff, customers and other third party engineering personnel where required.You will also assist the Technical and Sales teams with equipment technical specifications and guidance for the preparation of hire quotations and new vehicle preparation for hires. You will develop relationships with customers to identify opportunities forfurther service, hire & training revenue and where appropriate identifying new third party repair agents and ensuring they operate to company standards and procedures.

In addition to this you will also field and handle telephone calls from hire fleet customers ensuring that breakdown repairs, and other work conducted at a customer's request, is carried out safely, minimising both customer inconvenience and asset downtime,use the CMMS to log and schedule servicing and repair work, issuing repair orders to third party repair agents within established rate agreements, maintaining tight expenditure controls on such work. Monitoring orders issued and progressing to a speedy andcost-efficient conclusion and ensure that hard copy and computerised maintenance records of all repair work undertaken, are accurate and complete

The successful Field Service Engineer will be an experienced Field Service Engineer and ideally have worked on HGVs, Tankers & Trailers and be a qualified mechanic. You will need a full driving licence, be computer literate and able to work on your own initiative.Good customer facing skills are essential

The Field Service Engineer position comes with a generous benefits package, good career opportunities and the security of working for a national company that puts emphasis on a strong team environment and employee wellbeing



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