Resident Liaison Officer
2 weeks ago
My Client a Leading Social Housing Contractor are recruiting a Resident Liason Office to Join their Team.
Key Responsibilities:
- Log any complaints received in accordance with policy and procedure, swiftly resolving and advising the resident of the outcome
- To attend meetings or provide services outside the usual working hours as agreed and if required, liaising with other departments.
- To deliver agreed targets within the service area, with support from Project Manager
- Assist in keeping manual and electronic records of all enquiries, requests and complaints taking appropriate action where necessary.
- Communicating with residents / client throughout works program
- To promote value for money and continuous improvement within the service area.
- Liaise closely with Project Manager and Site Manager to assist in the smooth running of the assigned project
- Highlight any possible breaches of Health & Safety or unsafe working practices
**Benefits**:
26 days holiday plus bank holidays, company uniform, pension plan, accident cover, life assurance, training and development, funded professional subscription
**Salary**: £26,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
- Overtime
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