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Customer Service Representative

2 weeks ago

London, United Kingdom Global Service Group Full time

**Kick start your career in logistics**

We’re on a mission to become the **UK’s leading contract logistics business** and **we want you** to come along for the ride

We’ve gone from being a small business to working with some of the **UK’s most respected** **and trusted brands** and our portfolio continues to grow year on year.

We know how to **deliver exceptional service** and **so do our staff**. Our **rapid success** and **retention of both clients and employees** is based on our ‘**Flexible. Respectful. Supportive. Mindful’** approach and **we live by it**.

We are **seeking** someone with **customer service and/or** **operations experience** to join a new healthcare contract launching in South East London.

**What you’ll do**:

- **Liaising with driving teams** and managers to **allocate work**
- **Updating** **Contract Managers** of any **service **issues
- **Build** and **maintain strong relationships** with clients and colleagues

**What you’ll need**:

- **B2B customer service** experience (preferred)
- Excellent **communication skills** both **written and verbal**
- Good **IT skills including Excel and MS Office Suite**
- The ability to **work independently** and as **part of a team**

**What we can offer you**:

- Annual salary of **£25,000**
- **Career progression** for ambitious staff, we love to promote from within
- **Training** to further **develop your skill set**
- **Discounts **on **client products**
- **28 days holiday **(including Bank holidays)

**Hours**:shift pattern is 09:30 - 18:30 Tuesday - Saturday (Saturday WFH)

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Office: 1 year (required)
- B2B: 1 year (preferred)
- Logistics: 1 year (preferred)
- Customer service: 1 year (required)
- operations: 1 year (preferred)

Work Location: In person