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Field Sales Representative

2 weeks ago

North London, United Kingdom Hyperoptic Full time

**Location: London/Manchester**
- Competitive salary plus uncapped commission
- 25 days' paid holiday increasing each year
- Extra days off for your birthday, moving home or wedding/civil partnership
- Private medical Insurance
- Life assurance
- Retail offers — discounts from hundreds of recognisable brands
- Cycle-to-work scheme
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Recruitment referral bonus
- O2 mobile phone discount
- Enhanced pay for new parents

**Who are we?**

Hyperoptic is the UK's hyperfast broadband provider.

We offer broadband speeds 11x faster than the UK average, proudly setting a new fibre ‘gold standard' with hyperfast speed, reliability and customer service.

And we're on a mission: to gigabit Britain.

Whatever we're doing — whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark.

We work smarter, together, being agile and responding with the speed our business and customers demand - without compromising on quality. We stay focused, performing at our best to ensure we are focused on hitting targets and goals together. And we strive for excellence, paying attention to the detail, constantly seeking to stretch ourselves and find better ways of doing things.

And today we're looking for a Residential Sales Advisor who shares these values. Does this sound like you?

**Summary of key responsibilities/deliverables**

The Residential Field Sales Representative** **role is responsible for driving sales and raising awareness in Hyperoptic service-connected buildings. RSA will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers feedback. RSA will the CRM system with customers data and be the face and voice of our brand.

**What will you be doing?**

**Deliver sales results**
- Meet or exceed sales targets
- Make sure a schedule of visits are completed on daily basis
- Increase sales conversion rate
- Focus on upsell of high value products ensuring that we are offering a service which meets each customer's needs
- Maximize potential of every interaction with potential customer
- Build rapport with existing and potential customers to ensure further recommendations

**Raise brand awareness**
- Act as brand ambassador of the company
- Demonstrate company values in every interaction with customers
- Generating brand awareness through word-of-mouth marketing
- Represent company at events
- Protect and contribute to the improvement of the company reputation and brand

**Promote Hyperoptic service**
- Present benefits of our service in a clear and understandable way
- Promote Hyperoptic product and service advantages
- Educate customers about our service and how it can meet their needs

**Collecting customer feedback**
- Collect customers' feedback about our brand, product, pricing, competitors influence, promotions
- Share customer's feedback with all relevant stakeholders
- Escalate potential complaints and any indication of dissatisfaction
- Share ideas for improvements based on customers feedback

**What are we looking for?**
- Experience working in a sales role
- Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
- Highly motivated, energetic sales person who loves selling and who is up for a challenge
- Excited to work in a fast-paced environment with constant change

**What happens next?**
- You apply
- We'll get back to you — even if it's a no (for now)

We look forward to hearing from you.