Clinical Call Advisor

1 week ago


Fareham, United Kingdom Damira Dental Studios Full time

**Clinical call advisor**

Are you a qualified dental nurse looking for a change in direction? We want to increase patient access across our practices by using Dental therapists to work in all Damira practices.

Dental therapists can carry out many of the same treatments as Dentists which will increase access to NHS appointments.

We are looking for a qualified Dental nurse to join our contact centre team in Fareham to ensure all therapist diaries are booked correctly.

The role will include:

- Monitoring dental therapist diaries, ensuring that they are booked correctly
- Triaging patients on the telephone
- Supporting contact centre team with clinical questions
- Supporting contact centre team with clinical complaints

What qualities we are looking for:

- Qualified dental nurse
- Excellent communication skills
- Great organisation skills
- Proven track record in conflict resolution
- GCSE English

**Hours**:
**Salary and package**: Negotiable

Employee discount scheme and Employee Assistance Program

Training package

**Address of the Practice**:Sharland House, 29/30 High Street, Fareham, PO16 7AD

**Experience**: GDC registered Qualified Dental Nurse (or soon to be qualified)

**Job Type**: Permanent

**Benefits**:

- Additional leave
- Employee discount
- Store discount
- Wellness programme

Schedule:

- Day shift

Ability to commute/relocate:

- Fareham, PO16 7AD: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- GDC registered (preferred)

Work Location: One location



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