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Customer Service Administrator
2 weeks ago
**Job Title: Customer Service Administrator**
**Location: Knaresborough, North Yorkshire**
**Hours: Full Time or 4 days per week**
**Salary: £24,000**
A Knaresborough company is looking for a friendly customer service admin to join their support team. In this role, you’ll be supporting customers with equipment queries, booking in services and ensuring a smooth customer journey.
Due to the client relocating to Tockwith in the new year, between Boroughbridge and Wetherby, you will need your own transport.
**Responsibilities**:
- Process orders efficiently and coordinate with internal teams
- Resolve customer issues professionally and in a timely manner
- Maintain accurate customer records and assist with database management
- Collaborate with teams to improve processes and customer satisfaction
**Qualifications**:
- Previous experience in customer service or administration
- Strong communication and organizational skills
- Proficient in customer service software and Microsoft Office
Ref: 21950
INDADM
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Knaresborough, North Yorkshire: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
