Associate, Operations

1 week ago

London, United Kingdom Challenger, Inc. Full time

**_This is a hybrid position that will also support various office management and operational needs at our London office and is expected to be within commuting distance of our office in Holborn, London._**

*
JOB TITLE: Operations Associate*
**DEPARTMENT: Finance**
**LOCATION: Holborn, London HQ**
**REPORTS TO: Senior Director, Finance and Business Operations**
Challenger has an immediate need for an **Operations Associate** to join our dynamic team of operations and contract professionals. As our Operations Associate within the Finance team, you will have the opportunity to gain experience in sales contract management/administration while supporting Challenger’s full life cycle of contract management activities. This is a hybrid position that will also support various office management and operational needs at our London office and is expected to be within commuting distance of our office in Holborn, London. You will also assist regional leads with business operational needs relating to staff onboarding/off-boarding and office management.
**WHO YOU ARE**
You enjoy highly detailed-oriented work, picking through the nitty-gritty, and diving into complex document sets. You are eager to contribute to this role via your excellent communication skills and your penchant for driving process efficiencies. You are an independent thinker who is self-motivated and enjoys a fast-paced work environment.
**RESPONSIBILITIES**
- **Contract Workflow**:

- Ensure that all commercial contracts are structured to comply with Challenger policies and business processes
- Review and triage commercial contract submissions via either our CPQ tool or through our legal inbox, liaising with other members of the contracting team or outside legal counsel as necessary
- Be the go-to resource and administrator of our internal CPQ tool, making changes to align with our contracting processes and/or product updates
- Own processes to manage, organize, and update all contracting templates, policies, and resources
- Manage Challenger’s responses to vendor and security questionnaires, and triage responses, and be the first point of contact for all supplier registration set-up
- Provide contractual and business guidance to cross-functional teams across Challenger, including Marketing, Product, Client Success
- **Office Management**:

- Serve as the primary point of contact for all employees in our London office regarding facility-related issues and concerns
- Manage the relationship with building management, own contract renewal, and coordinate office moves
- Assist in new hire orientation process, including setting up office space and working with IT regarding equipment set-up
- Plan and coordinate special events and initiatives
- In coordination with IT, supervise the maintenance and inventory of office equipment

**KEY EXPERIENCE**
- 2 years of professional experience in an administrative role
- Experience in Salesforce CRM or similar tools
- Prior contract management experience is not required but is a plus
- You are reliable, prompt, and enthusiastic.
- You enjoy learning cool new technologies and sharing those tips with your colleagues.
- You are tenacious - you never give up and click on everything until you figure out a solution.
- You have a good business aptitude, initiative, and the foresight to anticipate needs.
- You are resourceful and independent; you are self-reliant but know when to ask for help.

**WHAT WE CAN OFFER YOU**
- Opportunity to join a high-growth business launching into its next phase of rapid growth and transformation.
- A collaborative culture of intelligent, hard-working people that support one another to get the job done.
- An atmosphere of growth and opportunity where idea sharing is always prioritized over level or hierarchy.
- Full benefits package including, retirement plan, flexible take-what-you-need vacation plan, and more.
- Great company culture - join our culture committee to help plan group activities and diversity and inclusion initiatives to celebrate our differences.

**Challenger Performance Optimization, LLC is an equal opportunity employer. We believe diversity is key to the success of our business and are committed to creating an inclusive environment for all colleagues.**
- Please be aware that Challenger is not a sponsoring organization. Therefore the successful applicant must already possess the right to work or be able to secure the right to work independently in the U.S., UK, or another country where there is an open role listed.
- As our offices re-open, Challengers can choose to work remotely or return to an office, unless it’s necessary or preferred by team leadership for the role to be performed in a Challenger office.
- Interviews and onboarding are conducted virtually (unless geographically convenient for all parties) as part of being a distributed-first company.

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