General Manager

2 weeks ago

Hampshire, United Kingdom Career Forces Ltd Full time

**Job Title**:General Manager - Food & Beverage
**Salary: £44,000 + discretionary bonus scheme
Location: Prestige New Forest Venue**

**We are an award winning regional catering company, supplying several large businesses in the south west and beyond. From our central kitchens we cook everything from snacks, meals to go, cafe and restaurant meals - to corporate fine dining and personalchef services.**

Our New hospitality operation is comprised of bar, kitchen and restaurant staff. Our Chef Managers and Front of House Managers ensure each aspect of our hospitality and catering service is consistently delivered to a high standard.

**Overall Purpose of the Job**:
Reporting to the Operations and Culinary Director, you will undertake the operational management and leadership of the restaurant, bars and food outlets. You will co-ordinate and support your Chef Manager and Supervisors in their own service planning andensure they and all staff follow your example by modelling not only our values, but a first-class operational standard.

You will be a supportive and motivational leader, who brings the team together and nurtures their performance and development, communicating clearly in regular staff meetings on any operational service improvement initiatives or priorities.

With a keen eye for strategic development, you will also work closely with the Senior Management Team to contribute to the continuous improvement of our company-wide services and products. Part of this will also include networking and establishing positiveand productive relationships with your key stakeholders across the business.

**Essential Attributes and Requirements**:

- QCF Level 5 professional qualification (HND, HNC, BTEC or equivalent)
- Level 3 Food Hygiene qualification
- Personal License Holder
- Hospitality service and management skills gained in a similar environment, providing restaurant services on a similar scope and scale
- A working knowledge of leading operational compliance for Health & Safety Regulations related to industrial hotel and catering business operations, including an up-to-date knowledge of the latest requirements
- A current, sound knowledge and awareness of the key issues affecting the hospitality industry in its entirety, including those pertinent and particular to this role and its organisational environment
- Sound written communication skills commensurate with the requirements the post
- Ø A thorough understanding of administration and financial responsibilities associated with hospitality/catering management, including stock and related cost control, and knowledge of budgetary responsibility to the requirements of the role
- IT literate with a good understanding of industry -relevant software systems and processes
- Policy development skills and knowledge, aligned to central organisational/business aims
- Ability to interpret, understand, adapt and implement strategic information, on a similar scale to the requirements of the post
- Liaison and networking skills in leadership, gained within a comparable role and work environment, with the ability to work effectively in partnership with others from within and outside the organisation
- Excellent verbal communication skills
- Influencing skills, in relation to advising/guiding reporting staff and other colleagues, gained within a similar leadership role in a comparable working environment
- Demonstrable knowledge and skills of leading customer service excellence, including sound customer liaison skills, on a similar scope and scale
- Ability to conduct effective team and individual meetings and reviews
- Evidence of readily accepting individual accountability and effective use of initiative in leadership as a norm
- Performance Management knowledge and skills to the requirements of the post, gained within a similar leadership role in a comparable working environment
- Trainer-training qualification or proven understanding of principles through experience
- Ability to manage and prioritise own workload in meeting requirements/deadlines on a similar scope and scale
- Staff recruitment, management and development knowledge/skills - to professional standards in line with legislation and 'best practice’
- Ability to hold a Personal Licence

**Desirable Attributes and Requirements**
- Level 4 Food Hygiene Qualification

**Rewards and Benefits**

We have a whole host of excellent benefits including a generous pension contribution, 30 days’ holiday (including bank holidays). We also make your mental health and wellbeing a priority by providing free access to an Employee Assistance Helpline. Alongsidethis, we offer flexible shift options extensive training, and the opportunity to learn new skills, all whilst working in a modern, safe and positive environment.

If you'd like to discuss this role further, please give Andy Howe a call

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