IT Field Service Engineer

7 days ago

West Drayton, United Kingdom Steria Recruitment Full time

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is basedin **West Drayton**, on a **permanent**basis.

**Field Services Engineer**

**Full-time permanent role**

**£23,000 - £26,000 depending on experience**

**Role Overview**:
Working as a Field Services Engineer, your role will include the maintenance and support for field based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticketis 30 minutes nationally. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday 9.00am to 5.30pm standard workinghours with the requirement for out of hours standby. This is as standard, 1 week in every 4. Overtime and standby are paid in line with company policy.

**Responsibilities/Accountability**:

- To attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines
- Ensure assigned incidents are monitored, updated and progressed in a timely manner
- Use areas of technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers
- Co-ordinate between clients and vendors to ensure timely resolution of problems.
- Provide a high degree of customer satisfaction in all work undertaken

**Essential Skills**:

- A full valid UK drivers licence
- Able to demonstrate the right to work in the UK
- Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check
- Ability to resolve hardware issues and basic software problems
- Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)
- Good understanding of IT systems and environments
- Strong customer service skills
- Analytical and problem solving mindset

**Preferred but not essential skills**:

- MCSE certification
- Manufacturer Enterprise server certification
- SAN Server
- A+
- Network+/CCNA
- Dell / Other vendor Certification to Enterprise level or above
- Experience in a data centre and in smart space technology is advantageous.

**Our offer to you**:

- Salary range £23,000 to £26,000 per annum depending on experience
- Full training provided as part of robust induction process
- Access to the certification programme for one of the world's leading IT manufacturers.
- Access to in house training & development platform with options of technical, managerial and industry recognised courses such as CCNA, ITIL, PRINCE2 etc
- A minimum of 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays
- Company Pension Scheme
- Life assurance
- Private medical cover after 12 months
- Business Mileage Fuel Card
- Car allowance
- Laptop, smartphone and tools provided
- Employee referral programme - you could earn £750 if your referral is successful
- There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered
- Access to our free Employee Assistance Programme providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals
- Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects

Intelligent Resource acts as both an employment business and as an employment agency.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

  • IT Field Service Engineer

    4 days ago

    South West England, United Kingdom Cerco IT LTD Full time

    **Our client is seeking to expand their team of IT Field Service Engineers in the South West. Do you have experience of working in IT and are seeking a new challenge in the field? If so, the role of IT Field Service Engineer might be for you.** **Key Responsibilities** - Attend a range of customer sites to provide high quality support on IT hardware and...

  • IT Field Service Engineer

    4 days ago

    South West England, United Kingdom Cerco IT LTD Full time

    **Our client is seeking to expand their team of IT Field Service Engineers in the South West. Do you have experience of working in IT and are seeking a new challenge in the field? If so, the role of IT Field Service Engineer might be for you.** **Key Responsibilities** - Attend a range of customer sites to provide high quality support on IT hardware and...

  • IT Field Service Engineer

    4 days ago

    North West England, United Kingdom Cerco IT LTD Full time

    **Our client is seeking to expand their team of IT Field Service Engineers in the North West area. Do you have experience of working in IT and are seeking a new challenge in the field? If so, the role of IT Field Service Engineer might be for you.** **Key Responsibilities** - Attend a range of customer sites to provide high quality support on IT hardware...

  • IT Field Service Engineer

    4 days ago

    South West England, United Kingdom Cerco IT LTD Full time

    **Our client is seeking to expand their team of IT Field Service Engineers in the South West. Do you have experience of working in IT and are seeking a new challenge in the field? If so, the role of IT Field Service Engineer might be for you.** **Key Responsibilities** - Attend a range of customer sites to provide high quality support on IT hardware and...

  • Field Service Engineer

    1 day ago

    West Midlands, United Kingdom Verto People Full time

    Field Service Engineer / Service Engineer / Field Technician / Installation Engineerneeded to join a manufacturer of packaging machinery equipment.The Field Service Engineer / Service Engineer / Field Technician / Installation Engineer will be responsible for the installation, commissioning, training, maintenance, and repair of machinery at customer...

  • Field Service Engineer

    2 days ago

    West Kilbride, North Ayrshire, United Kingdom Aprirose Real Estate Investment Full time

    Job title: Field Service Engineer - Cheshire AreaAre you a skilled Mechanical & Electrical Engineer looking for a dynamic, hands-on role where you can maintain, repair, and troubleshoot cutting-edge equipment? Do you thrive on delivering top-tier customer service while working independently in the field?About the Role:As a Field Service Engineer, you'll play...

  • Field Service Engineer

    3 days ago

    West Sussex, United Kingdom Pioneer Selection Ltd Full time

    **Field Service Engineer + Company Van and Company Card - All expenses Paid** **Salary: £32,000 - £35,000 + Overtime** **Location: Surrey, Hampshire, West Sussex** We are currently recruiting for a Field Service Engineer for a world class manufacturing company to carry out maintenance, service, repair, and installation works based in both...

  • Field Service Engineer

    1 day ago

    West Bromwich, Sandwell, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Are you an experienced Field Service Engineer from within the construction machinery / plant / HGV / agricultural sector seeking a new opportunity?Our superb client is seeking an experienced Field Service Engineer to join them on a permanent basis to be based from West Bromwich travelling to customer sites across the region working core hours of 8.00am -...

  • Field Service Engineer

    2 days ago

    West Yorkshire, United Kingdom Pioneer Selection Full time

    Shift: Days (Mon-Fri)Areas to Live in: Mainly around West YorkshireStay Away: 2 Days a week (average)BRAND NEW exciting opportunity to work for a Market Leading Company in Birmingham! This is the chance for a Field Service Engineer to take their career to the next level. This company invests heavily in their engineers and future, and therefore need to...

  • Field Service Engineer

    1 day ago

    West Yorkshire, United Kingdom ATA Recruitment Full time

    Field Service Engineer£40K-£44K + Car + OTBased anywhere in the North of England, ideally somewhere across the M62 CorridorLoads of training on high value complex machineryThe Company:This company is part of a global organisation that design and manufacture specialist packaging machinery for the food industry.The service side of this business is growing...

  • Field Service Engineer

    1 day ago

    West Midlands, United Kingdom Jonathan Lee Recruitment Full time

    Exciting Opportunity: Field Service Engineer - Southwest MidlandsAre you ready to take your engineering career to new heights with a leading innovator in the vehicle wash and care solutions industry? This company, a Spanish leader with over 70 years of experience, is on the lookout for a skilled Field Service Engineer to join their dynamic team in the...

  • Field Service Engineer

    4 days ago

    West Midlands (Region), United Kingdom Major Recruitment Full time

    A qualified HGV mechanic is needed to work as a Field Service Engineer for a well-known National Fleet Engineering company As a Field Service Engineer you will carry out fault diagnosis, repair, routine maintenance and provide technical support and advice on tankers and HGVs to internal engineering staff, customers and other third party engineering...

  • IT Field Engineer

    4 weeks ago

    West Kilbride, North Ayrshire, United Kingdom Network IT Full time

    Network IT is currently recruiting for an IT Field Technician, with 2nd line support experience, to join our client on a 6 month initial contract, with the potential to extend to a year.Our client is a leading MSP, who supports a range of customers in the Cumbria area with their IT support issues. This will cover a range of technologies, including Microsoft...

  • IT Field Engineer

    4 weeks ago

    West Kilbride, North Ayrshire, United Kingdom Network IT Full time

    Network IT is currently recruiting for an IT Field Technician, with 2nd line support experience, to join our client on a 6 month initial contract, with the potential to extend to a year.Our client is a leading MSP, who supports a range of customers in the Cumbria area with their IT support issues. This will cover a range of technologies, including Microsoft...

  • Field Service Engineer

    6 days ago

    West Wickham, Greater London, United Kingdom Shannon White Technical Recruitment Full time

    Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: London (flexibility to exact location in/ around London) Salary: Up to £42,700 pa. £38,000 + c£4,700 pa for 1 in 4 weekends + vehicle + pension + other benefits. The working hours are 7am-4pm (leave at 7, home at 4), Monday- Friday (working 1 weekend in 4, paid as...

  • Field Services Engineer

    1 day ago

    West Yorkshire, United Kingdom Midas Full time

    Empowering Growth Through Talent: Recruitment Leader in Foodservice, Engineering & ConstructionWe are seeking motivated and skilled Field Service Engineers to join our team during an exciting period of rapid growth. As part of a leading global manufacturer of professional coffee machines and a major player in the Ho.Re.Ca. (Hotel, Restaurant, and Café) and...

  • Field Service Engineer

    6 days ago

    North West England, United Kingdom VRS Recruitment Full time

    Excellent opportunity for a Field Service Engineer to join a leader provider of pharmaceutical testing solutions within the pharmaceutical industry. Our client is a leading provider of pharmaceutical testing solutions and service provider, helping laboratories around the world They are currently looking for an enthusiastic and motivated Field Service...

  • Field Service Engineer

    4 days ago

    South West England, United Kingdom Holt Automotive Recruitment Full time

    We are working with a large plant and agriculture company who are looking for a **Field Service Engineer,**to join them working across Bristol and South Wales. The Field Service Engineer role comes with a basic salary of **£23000 - £35000 depending on experience** with fantastic opportunities for progression. - Hours**:40 per week**: - **Company...

  • Field Service Engineer

    6 days ago

    West Midlands (Region), United Kingdom TALENTTECH RECRUITMENT LTD Full time

    **Field Service Engineer** **Industrial Manufacturing & Filtration Equipment - Midlands & Home Counties** **Wolverhampton, Worcester, Birmingham, Telford, Coventry, Stoke-on-Trent, Oxford, Gloucester, Milton Keynes** **£28,000 - £30,000 Basic Salary + £4k-£8k OTE + Company Vehicle + Benefits** - Rare opportunity for an engineer with installations...

  • Field Service Engineer

    6 days ago

    South West England, United Kingdom Rise Technical Recruitment Limited Full time

    **Field Service Engineer** **£30,000 - £35,000 + Van + Fuel Card + 32 days Holiday + Bonus + Door to Door Pay + 1.5x Overtime + Progression + Training.** **Home Based, covering the UK** Are you from an Electrical or Mechanical background looking for technically specialist training as a Field Service Engineer combined with the opportunity to work on a range...