Junior Sales Assistant
2 weeks ago
**Job description**
We are looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.
If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a professional way. Previous customer service experience will be an advantage.
**Junior Account Manager Responsibilities**
- Gather information on assigned clients (e.g. company size, needs and pricing plans)
- Contact clients to understand their requirements and work on a sales plan
- Provide after-sales support to retain customers
- Ensure prompt and accurate answers to customers' queries
- Build strong customer relationships, through excellent communication
- Report on the status of accounts
- Suggest company products/services that maximize client satisfaction
- Communicate product and pricing details clearly
- Coordinate with Account Executives and Account Managers to create customized sales plans for key clients
- Promote new products/services to new and existing customers
Junior Account Manager Requirements
- Work experience in the same field or relevant sales role will be a plus
- Experience with CRM software (e.g. Salesforce)
- Understanding of sales principles and ability to deliver an excellent customer experience
- Strong (verbal and written) communication skills with an ability to build relationships
- Effective presentation and negotiation skills
- High degree of professionalism
- Good time-management skills with a problem-solving attitude
- Degree or experience in Business Administration, Marketing or relevant field
**Salary**: £16.50-£18.50 per hour
**Benefits**:
- Company events
- Employee discount
Schedule:
- 8 hour shift
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