IT Service Desk Analyst

2 weeks ago


Manchester, United Kingdom Rise Technical Recruitment Limited Full time

IT Service Desk Support
Manchester
Up to £32,000 + Holidays + Pension + Training
**HYBRID WORKING**
This is an excellent opportunity for someone from any IT Background to join a high-growth legal firm in a role that will offer you great long-term opportunities to help you excel within your career into 3rd line support whilst being supported by on-the-jobtraining on the latest infrastructure technologies.
The company is a highly successful law firm based in Manchester and due to the company's growth they are now looking for a IT Service Desk Support to join their IT Team.
In this role you will be the IT helpdesk function for a busy law firm supporting a large base of users, UK wide. You will report to the IT Manager and have regular contact to ensure you can do the job properly and develop your skillset. Your primary duty isto provide 1st line/2nd Line desktop support for all local and occasionally regional computer infrastructure.
This is a unique opportunity for anyone looking to get into IT Support with a company that can look after you long term
The Role:

- IT Service Desk Support
- 1st Line/2nd Line Computer Infrastructure For A Busy Law Firm
- Must have Technical Experience with Windows 10/11, Microsoft 365, InTune MDM, Mimecast, Citrix DaaS, Windows Defender and MS Surface Hubs
- Hybrid, Mon-Fri role - 3 Days in Office, 2 Days at Home
The Person:

- At least 2 years' IT experience, helpdesk, support etc within a Professional Setting
- Live Commutable to Manchester
- Excellent Customer Service Skills
- Experience within the Legal Sector or Professional Services preferred
Reference Number: BBBH176648
1st line support, 2nd line support, 3rd line support, IT support engineer, IT technician, IT, Helpdesk, Engineer, Computer, Infrastructure


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