Claims Handler/new Business Executive

**New Business Executive - Your Mortgage People**

**£23,000** + Uncapped commission OTE **£28,000 - £30,000**
Fareham, Hampshire
Full-time
Permanent

We’re looking for **New Business Executives** to join our fast-growing team based in Fareham, Hampshire. Reporting into our Sales Manager, you’ll be working with warm leads, calling customers, building strong relationships, and generating new revenue for the business.

This role is a great opportunity if you’re commission-driven, ambitious, and seeking a rewarding career in the financial sector.

As a growing business, we have a proven track record of developing our employees and promoting and rewarding from within.

**A little about us**:
Although we’re called **Your Mortgage People**, we more broadly specialise in improving the lives of our customers by finding the perfect financial solutions for them.

While we have a few teams housed under one roof, we’re all united by the same goal: To offer unparalleled help, guidance, and support throughout the customer’s financial journey.

It’s not all work though, we like to enjoy ourselves too. Our dedicated operations team always have something up their sleeve to sprinkle a little stardust over things.

**What we offer**:

- The opportunity to work in a hot, new, and lucrative market.
- Commitment to your continued learning and development
- Regular social events and charitable opportunities throughout the year, including an epic Christmas party, 5k inflatable fun runs and donations to our charity partners.
- Access to our in-house Mortgage Advisor training programme, including examination funding and time to study in work hours.
- Wellbeing support through our Employee Assistance Programme
- Membership to the Your Mortgage People Run Club
- Christmas closure
- Base salary £23,000
- Realistic OTE of 28-30k/annum
- Uncapped commission
- Free parking

**What you’ll be doing**:

- Speaking with existing customers to generate new business and support the sales cycle.
- Running through questionnaires with customers, asking basic questions and fact finding
- Following up with customers and ensuring all their documents are returned with the correct information.
- Entering and updating customer information on the database
- Responding to inbound calls and general enquiries from customers
- Building rapport with customers and handling any objections
- Engaging with customers in a friendly, compliant, and professional manner
- **What we’re looking for**:

- Background in a phone-based role, preferably a contact centre (not essential)
- Experience working in a customer focused role, including retail and hospitality.
- Excellent communication and telephone manner
- Good organisational skills
- Ability to prioritise own workload.
- Knowledge of CRM systems or data entry
- Someone who is goal-focused, driven and has a positive, can-do attitude.

**Our culture**:
**Community**:Community is at the heart of **Your Mortgage People**, that’s why we support many local charities throughout the year. As part of our team, you’ll always have the chance to give back.

**Opportunity**: We’re proud to offer proven career pathways to our employees. Although we’ve seen extraordinary growth, we still have so many plans to expand further and we want you to come on that exciting journey with us.

**Quality**: All our team deliver quality, professionalism, and high standards throughout their work. We are one of the leading brokerages in the region and a career destination for those looking to excel in the finance sector. **Does this sound like you?**

**Your CV stood out - What happens next**:
**Step one**:Does it feel right?** Our inhouse Talent Acquisition team will phone you for a chat. They’ll run through your employment history and what you’re looking for in a new role. This is an informal conversation so we can find out about each other.

**Step two**:Your would-be manager, Sam, will call you to run through the role, find out a little about you and tell you more about our culture.

**Step three**: You’ll have a face-to-face interview with Sam to go through your motivations. You’ll run through a few scenarios based questions, some interview questions and be given the opportunity to ask anything you’d like to learn about our company.

As someone who’s climbed the ranks here, Sam’s a great person to ask about training, development and company culture.

**Step four**: If it looks like a good fit from both sides, our Talent Acquisition team will reach out to make you an offer

**Where we’re located**:
Our offices are based near Fareham, just off the M27 or a 10 minute walk from the nearest train station, commutable from Portsmouth, Southampton, Fareham, Cosham, and surrounding areas. Where conveniently located to several local amenities, shops, and the post office.

**How to Apply**:

- Your Mortgage People are an equal opportunities employer, meaning we treat all people fairly. If you are unsucce