Customer Service Advisor
2 weeks ago
**Customer Service Administrator - About The Role**
- Manage and process customer orders and quotations.
- Manage incoming phone calls.
- Generate sales leads.
- Identify and assess customer needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
**The successful Customer Service Administrator will be/ have**:
- Good communication skills.
- Customer service support experience - 1 yr minimum.
- Excellent listening skills.
- Results-driven.
- Able to work in a team environment.
- Ability to stay calm and focussed under pressure.
- Attention to detail.
- Fast learner.
- Engaging personality.
- Problem-solver.
- Analytical.
- Patient.
- Good keyboarding/type speed.
- Multi-tasking, prioritising
**Customer Service Administrator - Benefits**
- Salary bonus scheme - approx: £2,000pa
- Pension scheme
- Free parking
- 25 days holiday + bank holidays (note 5 days holiday each year must be taken at Christmas week)
Refer a friend
If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place themin a temporary assignment. (Terms & conditions apply)
Job Type - Business Support - Customer Service Executive/ Sales Administration
-
Customer Service Advisor
7 days ago
Guildford, United Kingdom Faith Recruitment Full timeCustomer Service Advisor Guildford £22,000 - 24,000 A fantastic company based in Guildford are looking for an enthusiastic and motivated Customer Service Advisor to join their team. The purpose of the Customer Services Advisor position is to be in contact with clients to ensure they are receiving the bestservice and help grow the business. The Customer...
-
Service Advisor
1 week ago
Guildford, United Kingdom Service 4 Service Limited Full time**An exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with **customers over the** **telephone looking to have repairs carried out on their vehicle.** **Do you have a proven track record of hitting your sales targets?** **Do you have an interest in the motor industry?** **Do you also have strong...
-
Service Advisor
6 days ago
Guildford, United Kingdom Service 4 Service Limited Full time**An exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with **customers over the** **telephone looking to have repairs carried out on their vehicle.** **Do you have a proven track record of hitting your sales targets?** **Do you have an interest in the motor industry?** **Do you also have strong...
-
Customer Service Advisor
6 days ago
Guildford, United Kingdom Perfect Placement Automotive Recruitment Full time**Customer Service Advisor** *** - £22,500 + Customer Service Bonuses - Guildford, Surrey Area - Vehicle Dealership. Highly motivated Vehicle Customer Service Advisor Required for Friendly Dealership in Surrey. Our Client is a well-established, expanding Automotive business. They strive to provide excellent service in terms of quality of their work and...
-
Customer Service Advisor
6 days ago
Guildford, United Kingdom Faith Recruitment Full timeCustomer Services Advisor Guildford £20,000 - 24,000 A position has come up to join a brilliant company based in Guildford. Our client are seeking a Customer Services Advisor to join their longstanding team and be extremely passionate about customer services and making sure customers are at the forefront ofyour mind daily. The Customer Services Advisor...
-
Junior Service Advisor
2 weeks ago
Guildford, United Kingdom Service 4 Service Limited Full time**An exciting opportunity has arisen for a sales-driven Junior Service Advisor looking for an office based role, dealing with **customers over the** **telephone looking to have repairs carried out on their vehicle.** **Do you have a proven track record of hitting your sales targets?** **Do you have a keen interest in cars?** **Do you also have strong...
-
Customer Services Advisor
2 weeks ago
Guildford, United Kingdom Nuffield Health Full timeHEAD OFFICE Customer Services Advisor Customer Services Advisor Guildford Hospital | Sales & Marketing | Permanent Contract | Full-Time Up to £21,000 per annum, depending on experience 37.5 hours per week At Nuffield Health, a role like this is about much more than achieving commercial success. Because our focus is on bringing the best of what we offer...
-
Customer Service Advisor
7 days ago
Guildford, United Kingdom This is Alexander Faraday Limited Full timeAre you looking for a varied customer facing /customer service role? Do you have a passion for customer service? Are you looking for a company that will train and support you into a role, even if you don’t have loads of experience? If so, then it would be worth you reading on Our client is an international manufacturer with a large car service and...
-
Customer Service Advisor
20 hours ago
Guildford, United Kingdom Clearwater People Solutions Full time**Location**: Guildford, Surrey**Salary**: £22000 - £26000 £22000 - £26000 per annum + Free Parking, 25 days holiday**Type**: Permanent**Delivery Consultant**: **Jo Foster**Our client is seeking an exceptional Customer Service Advisor to join their growing team. Our client is a market leader within the ever growing wellbeing industry. You will be...
-
Customer Service Advisor
1 week ago
Guildford, United Kingdom Vines Group Full timeA Customer Service Advisor here at Vines Group can often be the first point of contact a customer has with our business. - We are looking for customer service champions who enjoy determining customers requirements, upselling our services and providing a fantastic experience.Key Responsibilities - You will be tasked with maximising our service sales and...