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Assistant Underwriter

1 week ago


London, Greater London, United Kingdom TN United Kingdom Full time

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Underwriting Assistant – Hybrid in Basildon - ARD1087391

We're on the hunt for a talented Underwriting Administrator to join our growing team in the Navigators and General part of our business. You will be responsible for providing technical underwriting support to insurers and brokers across the business. If you have a proven track record of delivering high quality administrative support in a fast paced environment, this could be the role for you

As the UK Commercial MGA for Ardonagh Advisory; a Gold rated Investor in Customer insurance business Geo, specialise in Agriculture, Construction, Property, Liability, Marine and Protection lines.

What does an Underwriting Administrator here do?

This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

  • Assist with client mailing campaigns (letters, marketing, client databases etc).
  • General day to day running of our PFP products.
  • Open and distribute incoming post to relevant teams and action where necessary.
  • Respond to broker queries via telephone and e-mail.
  • Maintain accurate record keeping on various CRM systems and online portal.
  • Receive incoming calls and handle client queries.
  • Produce daily updates on service KPI's within the team and report to the Team Leader.
  • Build strong relationships with our internal stakeholders.

What are we looking for in our next Underwriting Administrator?

This is an opportunity for an experienced administrator, ideally with experience from the insurance market and knowledge of insurance products and services. You will be computer literate and have experience of using both Microsoft Word and Excel. We are looking for someone who:

  • Has the ability to prioritise your workload from your own initiative.
  • Is a highly effective communicator.
  • Has strong attention to detail.

In return, you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh family.
  • Gain professional CII or ACII qualifications to enhance your knowledge and career prospects.
  • Pension scheme for when you feel it's time to retire.
  • 24-hour support for you and your families' physical and mental wellbeing.
  • Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more.
  • 1 day paid volunteering day to give back to our communities.
  • Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community.
  • The Spotlight Awards, where we shine a light on the brightest talent across our group.
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