Claims Handler

2 weeks ago

London, Greater London, United Kingdom Travelers Insurance Co. Ltd. Full time
Claims Handler - Marine/Fine Art/Specie/Ports Terminals

Join to apply for the Claims Handler - Marine/Fine Art/Specie/Ports Terminals role at Travelers Europe.

We are seeking a Claims Handler to join our dynamic team, specialising in Marine, Fine Art, Specie, and Ports & Terminals claims.

In this role, you will manage a diverse portfolio of claims, ensuring efficient and fair resolution while delivering exceptional service to clients and stakeholders. You will collaborate closely with underwriters, brokers, and legal experts to assess claims, negotiate settlements, and provide expert guidance on complex cases.

The ideal candidate will have experience in specialty insurance claims, strong analytical skills, and the ability to navigate high-value and sensitive claims with professionalism and precision. This is an exciting opportunity to be part of a specialist team in a fast-paced and evolving sector.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy, which entails full-time employees working three days a week in the office and two days at home (or pro rata for part-time employees).

This role is eligible for a £1500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.

What Will You Do?

  • Analyses and applies policy coverage accurately to all assigned claims.
  • Investigates assigned claims.
  • Negotiates and settles claims proactively in accordance with Company guidelines and best practices.
  • Reserves claims accurately in accordance with Company guidelines and best practices.
  • Ensures that Company service standards are upheld.
  • Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and service standards are met.
  • Authorises claim payments and reserves within agreed claims handling authority.
  • Provides technical advice. Develops and maintains effective business relationships both externally and internally.
  • Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.
  • Assists Senior Claim Professionals and others with larger and more complex claims, where required.
  • Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines.
  • Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills.

What Will Our Ideal Candidate Have?

  • Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority.
  • Preferably has experience in claim handling environment within London Market.
  • Is capable of handling claims competently in line with required technical standards, best practices and service level standards.
  • Intermediate communication skills.
  • Intermediate business perspective.
  • Intermediate ability to build collaborative relationships.
  • Intermediate openness to influence, flexibility.
  • Demonstrates intermediate accountability and credibility.
  • Intermediate ability to think analytically and strategically.
  • Advanced customer focus.
  • Intermediate ability to exercise sound judgment and decision making.
  • Intermediate ability to work effectively as part of a team.
  • Preferably currently working towards ACII qualification.
  • Preferably working towards Certificate in London Market Insurance.

What is a Must Have?

  • Minimum of 5 GCSEs including Maths and English or equivalent level of education.
  • Some prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker).
Seniority level

Associate

Employment type

Full-time

Job function

Other

Industries

Insurance

#J-18808-Ljbffr

  • Property Claims Handler

    2 weeks ago

    London, Greater London, United Kingdom Exchange Street Claims ltd Full time

    Property Claims Handler (London) (CD-158) Discipline: Domestic/Personal Lines Property As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive...

  • Claims Handler

    1 week ago

    London, Greater London, United Kingdom Austin Fraser Full time

    Job: Claims HandlerLocation: SuttonSalary: GBP30,000 to 32,000 per yearHours: Monday - Friday, 9am - 5pm. Every other Friday you finish at 4pm.Job type: Full-time, permanentResponsibilities of the Claims Handler:You will be responsible for creating an excellent customer and client experience for the claims that you manage. My client works with a number of...

  • Claims Handler

    3 weeks ago

    London, Greater London, United Kingdom IPS Group Full time

    Job Description Lead Claims Handler – 12 month FTC Our client is recruiting for a lead claims handler to join their in-house team dealing with claims against UK based doctors and dentists. Role Overview You will be joining an in-house clinical negligence team dealing with claims against doctors and nurses on a 12 month fixed term contract. Candidate...

  • Claims Handler

    1 week ago

    London, Greater London, United Kingdom KHR - Recruitment Specialists Full time

    Claims HandlerFolkestone£30,000-35,000paMonday to Friday 9am-5pm (35hrs/wk)KHR is working with an established insurance company based in Folkestone who are currently recruiting for an experienced Claims Handler.Position OverviewAs a Claims Handler, you will play a vital role in managing claims reported to the company, ensuring excellent customer service is...

  • Claims Handler

    6 days ago

    London, Greater London, United Kingdom TN United Kingdom Full time

    We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.As a Marine Claims handler with The Hartford you will be responsible for...

  • Claims Handler

    2 weeks ago

    London, Greater London, United Kingdom TN United Kingdom Full time

    We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.As a Marine Claims handler with The Hartford you will be responsible for...

  • Claims Handler

    3 weeks ago

    London, Greater London, United Kingdom Brown & Brown UK Full time

    Brown & Brown Insurance are eagerly looking to recruit a Claims Handler with experience of Household and/or Commercial claims to join our team. Brown & Brown claims are the in-house claims team who handle claims for the UK MGA underwriting division. The claims team handle a mixture of household, commercial and liability claims on behalf of Insurers, from...

  • Claims Handler

    1 week ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    We're working closely with a reputable broker who is looking to hire an experienced Claims Handler to join their growing Claims team. This individual will be responsible for handling claims on behalf of Installation Providers (including double glazing and home improvement providers).Responsibilities:Use analytical skills to efficiently resolve claims,...

  • Claims Handler

    2 weeks ago

    London, Greater London, United Kingdom Claims Consortium Group Full time

    We are looking for a customer service professional with experience in call handling that are wanting to expand on their experience or join a new sector.With over 100+ years of combined claims experience, our TPA leadership team are on hand to help you thrive, cross-skill across insurance products, and support you through industry qualifications.If you want...

  • Junior Claims Adjuster

    1 week ago

    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Junior Claims Adjuster London Negotiable Salary + Excellent BenefitsOur client, an established and highly regarded Lloyd's syndicate, is currently looking for a Junior Claims Adjuster. Initially, the role will sit within the company's Property team, but you will also have the opportunity to gain exposure to other classes of business. Specific experience in...

  • Claims Handler

    3 weeks ago

    London, Greater London, United Kingdom Aston Charles Ltd Full time

    Credit Hire Claims Handler (Home-Based)Market-Leading Companyto £35K plus benefitsRJ-3122A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a resultThis 'Third Party Administrator – with a...

  • Claims Handler

    5 days ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    We are pleased to be partnered with a well-established and respected organisation specialising in freight liability claims. This company is known for its expertise in handling complex transportation and logistics-related claims.The Role:As a Claims Handler – Freight Liability, you will be responsible for managing and processing claims related to freight...

  • Motor Claims Handler

    1 week ago

    London, Greater London, United Kingdom Easy Claim Limited Full time

    We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims.This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants...

  • Commercial Claims Handler

    1 week ago

    London, Greater London, United Kingdom Rotterdam Innovation City Full time

    Underwriting · LondonCommercial Claims HandlerAre you a detail-oriented claims handler with a passion for delivering customer excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd like to hear from you About the roleOur Commercial Claims Handler will be responsible for managing a portfolio of commercial insurance...

  • Claims Handler

    2 weeks ago

    London, Greater London, United Kingdom Travelers Canada Full time

    Claims Handler - Marine/Fine Art/Specie/Ports TerminalsClaims Handler - Marine/Fine Art/Specie/Ports TerminalsApply remote type Hybrid locations LON - London time type Full time posted on Posted Yesterday job requisition id R-42732Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this...

  • Marine Claims Handler

    5 days ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    Eames is partnering with a well-regarded insurance broker who are looking for an experienced Claims Handler to join their Marine Claims team. This position will primarily be responsible for handling Hull and Machinery claims, ensuring the resolution of Excess of Loss Reinsurance claims.Responsibilities:Guarantee prompt and accurate processing of all claims...

  • Property Claims Handler

    1 week ago

    London, Greater London, United Kingdom Aston Charles Full time

    Property Claims Handler (Home-Based) - LondonA true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a resultThis 'Third Party Administrator – with a difference' is the brainchild of several insurance...

  • Senior Claims Handler

    1 week ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    Social network you want to login/join with:Eames is currently working closely with an industry leading insurance broker who are looking for a Senior Claims Handler to join their Marine Claims team. This position will primarily be responsible for handling complex Marine Liability and Cargo claims, enhancing client retention through offering strategic claims...

  • Senior Claims Handler

    6 days ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    Social network you want to login/join with:Eames is currently working closely with an industry leading insurance broker who are looking for a Senior Claims Handler to join their Marine Claims team. This position will primarily be responsible for handling complex Marine Liability and Cargo claims, enhancing client retention through offering strategic claims...

  • Claims Handler

    2 weeks ago

    London, Greater London, United Kingdom The Emerald Group Ltd, Search and Selection Full time

    Get AI-powered advice on this job and more exclusive features.Business Manager at The Emerald Group Ltd, Search and SelectionASSIGNMENT NO: 28440LOCATION: LondonPurpose of the Job:To provide a claims handling service to members who are the subject of a clinical negligence claim.Key Activities/Accountabilities:Responsible for handling own caseload in...