Current jobs related to Major Incident manager - Knutsford, Cheshire East - Opplæringskontoret for Offshore fag

  • HSE Manager

    4 days ago

    Knutsford, Cheshire East, United Kingdom Oliver Valves Full time

    HSE Manager We are a leading manufacturer for the oil, gas and petrochemical industry – as such we operate at a rapid pace and are always looking to bring the best people into the organisation. As the HSE Manager you will be responsible for compliance, developing, implementing and supporting your own, departmental and company-wide projects. Key...

  • Streaming Engineering Manager

    1 week ago

    Knutsford, Cheshire East, United Kingdom Barclays Bank Plc Full time

    Join us as a Streaming Engineering Manager at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. Check all associated application documentation thoroughly before clicking on the...

  • Streaming Engineering Manager

    3 days ago

    Knutsford, Cheshire East, United Kingdom Barclays Bank Plc Full time

    Join us as a Streaming Engineering Manager at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.Check all associated application documentation thoroughly before clicking on the...

  • Streaming Engineering Manager

    3 days ago

    Knutsford, Cheshire East, United Kingdom Barclays Bank PLC Full time

    Join us as a Streaming Engineering Manager at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.To be successful as a Streaming Engineering Manager you should have experience...

  • Streaming Engineering Manager

    2 days ago

    Knutsford, Cheshire East, United Kingdom Barclays Full time

    Join us as an SRE Lead – Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.To be successful as an SRE Lead – Messaging, you should have experience...

  • Resilience Test Support

    22 hours ago

    Knutsford, Cheshire East, United Kingdom Barclays Bank PLC Full time

    Join Barclays as a Resilience Test Support Specialist, where you will be responsible for end-to-end testing support and execution, with a strong focus on coordination and project management. You'll play a key role in ensuring the effectiveness of resilience testing through structured planning, clear communication, and collaboration with stakeholders.To be...

  • Senior Site Reliability Engineer

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom Barclays UK Full time

    Join Barclays as a Senior Site Reliability Engineer and become part of our newly formed Core SRE Team. This team will establish a Centre of Excellence to enhance and promote SRE best practices across GTIS. As a key hire, you will play a pivotal role in raising awareness and driving adoption of SRE methodologies within various GTIS teams. This is a hands-on...

  • IT Service Engineer

    3 days ago

    Knutsford, Cheshire East, United Kingdom Avance Consulting Full time

    IT Incident Management Technical Troubleshooting Risk Assessments Knowledge Management Reporting and Analysis Information Technology Trends Strategic Thinking Root Cause Analysis (RCA) Change and Transformation Digital and Technology Technical Writing Documentation Problem Solving Tools Business Acumen Internal Controls Risk and Controls

  • Senior Cyber Operations Analyst

    16 hours ago

    Knutsford, Cheshire East, United Kingdom Barclays Full time

    Join us as Senior Cyber Operations Analyst at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a Senior Cyber Operations Analyst, you'll lead cyber defence, monitor activities...

  • Head of DLP Operations

    2 days ago

    Knutsford, Cheshire East, United Kingdom Barclays UK Full time

    To lead the strategy, implementation, and management of enterprise-wide Data Loss Prevention (DLP) programs designed to protect sensitive data. This role involves overseeing risk assessments, ensuring policy enforcement, and managing incident response to mitigate potential data breaches. Additionally, the position requires collaboration with Business Unit...

  • Head of DLP Operations

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom Barclays UK Full time

    To lead the strategy, implementation, and management of enterprise-wide Data Loss Prevention (DLP) programs designed to protect sensitive data. This role involves overseeing risk assessments, ensuring policy enforcement, and managing incident response to mitigate potential data breaches. Additionally, the position requires collaboration with Business Unit...

  • Head of DLP Operations

    2 days ago

    Knutsford, Cheshire East, United Kingdom Barclays Full time

    To lead the strategy, implementation, and management of enterprise-wide Data Loss Prevention (DLP) programs designed to protect sensitive data. This role involves overseeing risk assessments, ensuring policy enforcement, and managing incident response to mitigate potential data breaches. Additionally, the position requires collaboration with Business Unit...

  • Head of DLP Operations

    4 days ago

    Knutsford, Cheshire East, United Kingdom Barclays Full time

    To lead the strategy, implementation, and management of enterprise-wide Data Loss Prevention (DLP) programs designed to protect sensitive data. This role involves overseeing risk assessments, ensuring policy enforcement, and managing incident response to mitigate potential data breaches. Additionally, the position requires collaboration with Business Unit...

  • ServiceNow Developer BA

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom Experis UK Full time

    Job Description Role Title: ServiceNow Business AnalystLocation: Knutsford We are actively looking to secure a ServiceNow Business Analyst to join Experis as one of our expert consultants, delivering services to our clients.Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients...

  • Senior Cyber Operations Analyst

    24 hours ago

    Knutsford, Cheshire East, United Kingdom Barclays UK Full time

    Join us as Senior Cyber Operations Analyst at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a Senior Cyber Operations Analyst, you'll lead cyber defence, monitor activities...

  • Transformation Lead

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom Barclays UK Full time

    We are looking for a seasoned Transformation Lead that brings infrastructure technology experience as well as strong problem solving and analytical skills to solve major challenges and unlock opportunities that are key to achieving the long-term technology and commercial strategy of the Global Technology Infrastructure Services (GTIS) and the Chief...

  • Application Consultant

    1 week ago

    Knutsford, Cheshire East, United Kingdom Lorien Full time

    Job Title: Absolute Application Resilience Engineer Duration: 6 Months Location: Knutsford/remote - 2/3 days in the office IR35 Status: INSIDE We are recruiting for a Application Consultant with hands on technical experience with Absolute Application Resilience & configuration. This will be on an initial 6 month contract, working onsite in...

  • azure sre engineer

    1 week ago

    Knutsford, Cheshire East, United Kingdom Barclays Bank Plc Full time

    GTIS Public Cloud Engineering is a global team of circa 100 colleagues based in the UK, India, and the US. We are accountable for strategic engineering and delivery of Public Cloud services within Enterprise Technology. Our team is at the forefront of the migration of Barclays applications to public cloud with a current focus on the delivery of the...

  • CyberArk IAM Engineer

    2 days ago

    Knutsford, Cheshire East, United Kingdom Barclays UK Full time

    Join us as a CyberArk IAM Engineer where you'll spearhead the evolution of our digital landscape, driving innovation and excellence.In this role, you'll develop, implement, and maintain solutions that support the safeguarding of the bank's systems and sensitive information.To be successful as a CyberArk IAM Engineer, you will need the following:Strong...

  • CyberArk IAM Engineer

    3 days ago

    Knutsford, Cheshire East, United Kingdom Barclays Bank PLC Full time

    Join us as a CyberArk IAM Engineer where you'll spearhead the evolution of our digital landscape, driving innovation and excellence.In this role, you'll develop, implement and maintain solutions that support the safeguarding of the banks systems and sensitive information .To be successful as a CyberArk IAM Engineer, you will need the following:Strong...

Major Incident manager

2 weeks ago

Knutsford, Cheshire East, United Kingdom Opplæringskontoret for Offshore fag Full time

Role: Major Incident Manager
Rate: inside IR35
Location: Full time Onsite in Knutsford
Duration: 6 months

Job Overview:

We are seeking a highly skilled Specialist Mainframe to join our Major Incident Management (MIM) Command Center at a leading UK bank. This role is critical in ensuring the stability, resilience, and operational continuity of the bank's mainframe technology infrastructure. The successful candidate will be responsible for triaging, managing, and resolving mainframe-related incidents, minimizing operational disruptions, and implementing strategic improvements to enhance system reliability.

Key Responsibilities:
  1. Incident Management: Lead the triage and resolution of all mainframe-related incidents, ensuring timely restoration of services.
  2. Technical Troubleshooting: Diagnose complex technical issues within the bank's mainframe environment, providing quick and effective resolutions.
  3. Risk Assessments: Conduct thorough risk assessments during incidents and provide mitigation strategies to minimize business impact.
  4. Knowledge Management: Maintain detailed documentation of incidents, solutions, and lessons learned to support continuous improvement.
  5. Reporting and Analysis: Provide detailed reports and post-mortem analyses on major incidents, identifying patterns and preventive measures.
  6. Strategic Thinking: Contribute to the strategic development of incident management frameworks, ensuring alignment with business objectives.
  7. Root Cause Analysis (RCA): Lead RCA investigations to identify underlying issues and recommend long-term fixes.
  8. Change and Transformation: Support change initiatives, ensuring that new implementations do not compromise system stability.
  9. Digital & Technology: Stay updated with emerging IT and digital technology trends, particularly in the mainframe domain.
  10. Technical Writing & Documentation: Develop clear and comprehensive technical documentation for incident handling, resolutions, and preventative measures.
  11. Problem Solving Tools: Utilize advanced troubleshooting and problem-solving tools to expedite incident resolution.
  12. Business Acumen: Understand the business impact of mainframe incidents and prioritize issues accordingly.
  13. Internal Controls, Risk & Compliance: Ensure compliance with internal risk frameworks, policies, and external regulatory requirements.
Mandatory Skills & Experience:
  1. Proven experience in IT Incident Management within a banking or financial services environment.
  2. Strong expertise in mainframe systems, including Z-series, DB2, CICS, and related technologies.
  3. Hands-on experience in technical troubleshooting and problem resolution in mission-critical environments.
  4. Ability to perform root cause analysis (RCA) and implement corrective measures.
  5. Knowledge of risk assessments, internal controls, and compliance frameworks in financial institutions.
  6. Experience in knowledge management, ensuring efficient documentation and sharing of incident resolutions.
  7. Strong analytical and reporting skills to drive insights and strategic recommendations.
  8. Familiarity with change and transformation processes in large-scale IT environments.
  9. Excellent technical writing and documentation skills.
  10. Strong business acumen with an understanding of how technology impacts banking operations.
  11. Familiarity with problem-solving tools and methodologies such as ITIL, Six Sigma, or Agile practices.
Preferred Qualifications:
  1. ITIL Foundation or higher certification.
  2. Relevant certifications in mainframe technologies.
  3. Experience working in a high-pressure command center or operations environment.
  4. Knowledge of automation and AI-driven monitoring tools in incident management.
Work Schedule:

This role requires working five days a week from the site. The candidate must be flexible to support 24-hour operations or work continental shifts as needed.

Key Competencies:
  1. Strong communication skills to coordinate with internal and external stakeholders.
  2. Proactive and strategic thinker with the ability to anticipate and mitigate risks.
  3. Attention to detail with a focus on accuracy and thoroughness.
  4. Collaborative mindset, capable of working across teams to resolve incidents effectively.
  5. Resilient under pressure, able to make informed decisions in high-stakes situations.
#J-18808-Ljbffr