Lead Product Owner – Digital Transformation

4 days ago

Knutsford, Cheshire East, United Kingdom Barclays UK Full time

Barclays UK's are looking for experienced Digital Product Owners, who have led the strategy and implementation of platform technologies within a matrix environment. This role will be critical in developing new technologies that underpin core Business Banking journeys and set the foundations of future services for Business Banking user groups. Operating within a cross-functional team that collaborates with Service Designers, Enterprise Architects, and other Product Owners, you will manage and maintain product strategy, backlog, roadmap and be accountable for prioritization decisions on a daily basis.

This position will require the successful hire to work onsite at least 2x days per week from our London or Knutsford offices listed within the advert.

To succeed in this role, we are looking for applicants with:

  • Experience of operating within a regulated environment
  • The ability to evidence defining a product strategy through to execution
  • Working knowledge of SaFe
  • Experience of leading teams within matrix environments
  • Experience of leading cross-functional teams
  • Working knowledge of the PDLC

It may be advantageous to have:

  • Authentication platform experience
  • Experience of working with data platforms
  • Knowledge of Business Bank's product and services
  • Knowledge of application-based product delivery

Purpose of the role

To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develop the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues, and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management, and controls.

Accountabilities

  • Development of customer-level strategies & solutions that are tailored to customers' needs.
  • Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
  • Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
  • Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
  • Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
  • Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product/process before launch.
  • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives, and communication channels to promote the launch of new products effectively.
  • Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.

Vice President Expectations

  • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
  • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counseling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long-term goals and ensuring that budgets and schedules meet corporate requirements.
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: L – Listen and be authentic, E – Energize and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they will be a subject matter expert within their own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long-term profits, organizational risks, and strategic decisions.
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organization functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem-solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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