Senior Network Operations Engineer

2 weeks ago

Guildford, Surrey, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

Direct message the job poster from CDS, a Hewlett Packard Enterprise company

HR Talent Acquisition Specialist EMEA at CDS, a Hewlett Packard Enterprise company

Who We Are

CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration.

CDS is present in 11 European countries with more than 1,800 employees, and embraces all of Hewlett Packard Enterprise's values and commitments to employees and customers alike.

Role Overview

We are looking for an experienced Network Operations Engineer, who will be required to work as part of an onsite team providing Network Infrastructure support, implementation & management for key customer. Role will take in diverse responsibilities from patching LAN connectivity for new customer equipment through to documentation and implementation of complex new network solutions.

The candidate must be self-motivated and able to work both independently and as part of a wider team.

This role may include requirements to perform cover Out of Hours as part of a rota.

The tasks will include (but not limited to):

  • Network installations and support.
  • Troubleshooting hardware and firmware issues on all various forms of equipment.
  • Deploying new logical networks via Change Control.
  • Working with new customers to onboard them to new solutions.
  • Being a first responder for customer logged vaults.
  • Configuring and deploying network equipment.
  • Adhering to strict policies and processes around security and data protection.
  • Ensuring SLA requirements and Customer Satisfaction metrics are on or above target.
  • Creating and maintaining comprehensive and meaningful updates within the ticket handling system.
  • Ensuring the escalation process is followed and any issues are communicated appropriately to internal and customer management teams.
  • Working alongside HPE TAC teams to resolve customer issues.

Required skills and attributes

  • Proven networking background spanning at least 5 years.
  • Exceptional customer service skills including the ability to simplify technical detail.
  • Highly organised with the ability to work in a fast-paced, structured manner to meet tight deadlines.
  • Confident, collaborative working style and able to interface with people of all levels.
  • Proactive approach to work activities & support of colleagues.
  • Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership.
  • Must have a strong understanding of all major aspects of systems and network equipment HW and FW/SW & knowledge of multiple platforms.
  • Knowledge of network equipment from network vendors.
  • Strong understanding of both LAN and Wireless networking.
  • Ability to pass necessary steps to achieve high level UK Government security clearances.
  • Aruba LAN (CX, AOS, HPE Comware).
  • Aruba Wireless.
  • Experience with NG Firewall equipment (Fortinet, Palo Alto, Cisco).
  • ITIL Service Management Foundation.
  • Experience of IT incident management.
  • Fluke & other cable test equipment.

#SuccessThroughPeople #WeDeliverTheDifference

At CDS, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
  • IT Services and IT Consulting
#J-18808-Ljbffr

  • Network Engineer

    2 weeks ago

    Guildford, Surrey, United Kingdom IT Talent Solutions Full time

    1st Line Network EngineerWe are looking for a passionate and innovative 1st Line Network Engineer to join a dynamic and growing team. This role offers an exciting opportunity to design, implement, and maintain an expanding network infrastructure while ensuring high availability, security, and efficiency.As a key member of the Network Operations Centre, you...

  • Network Engineer

    7 days ago

    Guildford, Surrey, United Kingdom Digital Waffle Full time

    This range is provided by Digital Waffle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Digital WaffleCo-Founder @ Digital Waffle - The go-to partner when scaling your team within Tech, Digital, Marketing & Data - without the usual bullsh*t.We have...

  • Senior / Principal Consultant - Network Operations

    5 days ago

    Guildford, Surrey, United Kingdom Apexcontractingwa Full time

    Senior / Principal Consultant - Network OperationsJoin to apply for the Senior / Principal Consultant - Network Operations role at Apex Contracting Co.Senior/Principal Consultant (Network Operations)A Little More About Your RoleYou will work with our clients in the highways domain to support the delivery of projects with a specific focus on network...

  • Network Engineer

    3 weeks ago

    Guildford, Surrey, United Kingdom Cornucopia IT Resourcing Full time

    1st Line Network Engineer Guildford Hybrid (2/3 times in office per week)£30,000 - £36,000 + Benefits packageAre you a passionate and driven network engineer looking to grow your career? Our client is looking for a 1st Line Network Engineer to join their team, supporting and maintaining cutting-edge network infrastructure.Provide 1st line network support...

  • Network Engineer

    7 days ago

    Guildford, Surrey, United Kingdom Cornucopia IT Resourcing Full time

    Job Description 1st Line Network EngineerGuildford Hybrid (2/3 times in office per week)£30,000 - £36,000 + Benefits packageAre you a passionate and driven network engineer looking to grow your career? Our client is looking for a 1st Line Network Engineer to join their team, supporting and maintaining cutting-edge network infrastructure.Provide 1st line...

  • Network Engineer

    2 weeks ago

    Guildford, Surrey, United Kingdom Cornucopia IT Resourcing Full time

    1st Line Network Engineer Guildford Hybrid (2/3 times in office per week) £30,000 - £36,000 + Benefits package Are you a passionate and driven network engineer looking to grow your career? Our client is looking for a 1st Line Network Engineer to join their team, supporting and maintaining cutting-edge network infrastructure. Provide 1st line network...

  • Senior Civil Engineer

    4 days ago

    Guildford, Surrey, United Kingdom RGB Network Full time

    Senior Civil Engineer Location: Guildford Salary: £55,000 - £60,000An established infrastructure and transport planning consultancy with a team of 50 technical professionals is seeking an experienced Senior Civil Engineer to join their Guildford office.About the Team & CompanyYou will be joining the Water Team, which consists of six members:Associate...

  • Network Engineer

    2 weeks ago

    Guildford, Surrey, United Kingdom JR United Kingdom Full time

    Guildford Hybrid (2/3 times in office per week)Are you a passionate and driven network engineer looking to grow your career? Our client is looking for a 1st Line Network Engineer to join their team, supporting and maintaining cutting-edge network infrastructure.ResponsibilitiesProvide 1st line network support – configuring and troubleshooting routers,...

  • Senior Civil Engineer

    2 weeks ago

    Guildford, Surrey, United Kingdom RGB Network Full time

    Senior Civil Engineer Location: Guildford Salary: £55,000 - £60,000An established infrastructure and transport planning consultancy with a team of 50 technical professionals is seeking an experienced Senior Civil Engineer to join their Guildford office.About the Team & CompanyYou will be joining the Water Team, which consists of six members:Associate...

  • Network Support Engineer

    6 days ago

    Guildford, Surrey, United Kingdom Euro-Projects Recruitment Ltd Full time

    Network Support EngineerAn established technology company is looking for a driven and enthusiastic Network Support Engineer to join their Network Operations Centre (NOC). This is a fantastic opportunity to gain hands-on experience supporting and implementing a wide range of network infrastructure solutions for a varied client base.Key Responsibilities: *...

  • Network Engineer

    3 days ago

    Guildford, Surrey, United Kingdom Digital Waffle Full time

    We have partnered with a growing professional services organisation in Guildford that are looking for a hybrid between a Network & Infrastructure Engineer to join their team.This position is ideal for an experienced engineer with experience in infrastructure, networking, and Cyber who wants to take ownership of IT systems and ensure they are secure,...

  • Network Support Engineer

    4 days ago

    Guildford, Surrey, United Kingdom Euro-Projects Recruitment Ltd Full time

    Network Support EngineerAn established technology company is looking for a driven and enthusiastic Network Support Engineer to join their Network Operations Centre (NOC). This is a fantastic opportunity to gain hands-on experience supporting and implementing a wide range of network infrastructure solutions for a varied client base.Key...

  • 1st Line Network Engineer

    2 weeks ago

    Guildford, Surrey, United Kingdom Proactive Appointments Full time

    Job Description 1st Line Network Engineer - Perm - GuildfordSalary: £30k - £36kLocation: GuildfordWe are seeking a dynamic and innovative individual with a passion for learning to join our team as a 1st Line Network Engineer. In this role, you will have the opportunity to design, implement, and maintain our expanding network infrastructure. As a member of...

  • 1st Line Network Engineer

    7 days ago

    Guildford, Surrey, United Kingdom Proactive Appointments Full time

    Job Description 1st Line Network Engineer - Perm - GuildfordSalary: £30k - £36kLocation: GuildfordWe are seeking a dynamic and innovative individual with a passion for learning to join our team as a 1st Line Network Engineer. In this role, you will have the opportunity to design, implement, and maintain our expanding network infrastructure. As a member of...

  • Senior Infrastructure Engineer

    2 weeks ago

    Guildford, Surrey, United Kingdom CBSbutler Ltd. Full time

    Senior Infrastructure Engineer - Windows / End User Computer EngineerGuildford, Surrey (Hybrid)£55,000 - £60,000 + bonusAre you ready to join our Enterprise IT business and work on cutting-edge application support and projects? We are seeking a skilled End User Computer Engineer to join our team. In this role, you will manage and monitor Linux desktop...

  • 1st Line Network Engineer

    2 days ago

    Guildford, Surrey, United Kingdom OPR Ltd Full time

    Position: 1st Line Network EngineerLocation: GuildfordSalary: £30 - £36,000 per annum DOE with the following benefits:24 days holiday plus an additional day off for birthday and one for volunteeringHealthcareLife InsurancePensionCycle to work schemeAbout Us:An exciting opportunity has arisen for a 1st Line Network Engineer to join a leading IT technology...

  • Lead Operational Engineer

    2 days ago

    Guildford, Surrey, United Kingdom UK Power Networks Full time

    Join Our Team as a Lead Operational EngineerAre you ready to take your career to the next level? UKPN Services is looking for a talented Lead Operational Engineer to join our team at Gatwick Airport and Regional Area office. As a permanent employee, you'll report to the Client Delivery Manager and play a crucial role in managing our operational team and...

  • Network Infrastructure Engineer

    2 weeks ago

    Guildford, Surrey, United Kingdom Digital Waffle Full time

    We have partnered with a growing professional services organisation in Guildford that are looking for an Infrastructure Engineer to join their team. This position is ideal for an experienced engineer with experience in infrastructure, networking, and Cyber who wants to take ownership of IT systems and ensure they are secure, efficient, and future-proof....

  • Senior / Principal Consultant - Network Operations

    7 days ago

    Guildford, Surrey, United Kingdom Apex Contracting Co. Full time

    Senior/Principal Consultant (Network Operations)What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You...

  • Senior / Principal Consultant - Network Operations

    2 weeks ago

    Guildford, Surrey, United Kingdom Apex Contracting Co. Full time

    Senior/Principal Consultant (Network Operations)What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You...