Account Manager, RSO

17 hours ago

London, Greater London, United Kingdom Amazon Full time
Account Manager, RSO - Offline Merchants

Amazon is growing its external payments operations aggressively in India. In this context, we are looking for a Sales Account Manager who will help key offline organized merchants to grow their business with Amazon Pay by executing GTM strategies. As Account Manager with Amazon, you will be focused on managing regional offline brands/store merchants in India to enable Amazon Pay at their physical stores. This role will focus on account management of brands and offline merchants, solving issues, and executing joint business plans to form alliances. This will include the creation of AM plans and driving the execution of the tasks identified in the plan. You must possess strong relationship-building skills and be able to explore win-win opportunities with merchants. The ideal candidate should have account management/sales/post-sales experience in managing B2B business accounts, which will form the core of merchant engagement. The candidate should be able to help merchants understand the opportunity with Amazon Pay to grow their business and should be comfortable with balancing multiple priorities, working with internal and external partners, as well as strategically analyzing data to inform decisions. To be successful in this role, one should have superior communication, presentation, and organizational skills. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

Key Job Responsibilities

As Sales Account Manager, you would be responsible for enabling regional brands/merchants in your region on Amazon Pay and managing these relationships on an ongoing basis. The candidate must be an effective communicator and negotiator working with our most important partners. He/she will have strong business judgment with a track record of strong ownership values and relationship management skills. As a mature account manager, who is focused on driving account management and customer experiences, you will be responsible for the following:

  1. Drive Amazon Pay adoption with B2B brands/merchants by interacting with decision-makers within the stores/brands.
  2. Own and cultivate the business relationship with the key partners/stores with a long-term vision to make Amazon Pay their preferred choice for accepting digital payments.
  3. Develop strategic account plans with an eye toward identifying creative, business-generating initiatives.
  4. Liaison with cross-functional teams (with Marketing, Sales, Training, PR, Product Management) toward common goals for the program.
  5. Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts.
  6. Prepare and give business reviews to the senior management team regarding progress and roadblocks to drive business.

The ideal candidate will be numbers-driven, team-oriented, an effective communicator, have a desire to participate in change, and appreciate a dynamic environment with rapidly changing priorities. We are seeking someone with a demonstrated history of driving B2B sales and relationship management. An understanding of, and passion for, payments and e-commerce is highly desired.

BASIC QUALIFICATIONS

- Bachelor's degree in management, business administration, economics, engineering, marketing

PREFERRED QUALIFICATIONS

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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