Human Resources Professional

LONDON PUBLIC LIBRARY is looking for a talented individual to join our team as:

Human Resources Professional (Recruitment & Benefits)

This a Temporary Full Time up to 15 months opportunity.

PURPOSE OF THE ROLE

Reporting to the Director, Human Resources, the Administrator, Human Resources provides consultation and support on a variety of human resource matters to Directors/Managers, Supervisors and employees to ensure sound and consistent human resource practices and compliance with legislation, London Public Library policies and contractual agreements; including administering the recruitment and staffing process as well as the employee benefits, disability and leave of absence process.

The Administrator, Human Resources models behaviours and actions consistent with London Public Library's Mission, Vision, Values and Service Excellence Model. Ensures confidentiality and safeguarding of information in all human resources practices.

KEY ACCOUNTABILITIES:

Employee Recruitment and Staffing – 60 %

• Implements and coordinates the recruitment and selection process for the Library system wide. Develops staffing plans in collaboration with Managers/Directors to ensure timely placements and efficiencies in various departments and the fulfillment of anticipated needs.
• Utilizes various channels for recruitment within budgetary limitations.
• Undertakes a range of recruitment and staffing activities:
  • Screens applications to identify qualified candidates.
  • Leads the process to prepare structured interview questions in collaboration with the Managers/Director.
  • Participates in interviews with department Managers/Directors. Provides recommendations for hire.
  • Collaborates with the Supervisors conducting Page interviews to ensure that Library human resources policies and procedures are followed.
  • Co-ordinates schedules and meeting place for interviews.
  • Performs reference checks and communicates findings.
  • Performs background checks and/or ensures completion of Police checks and follows up as required.
  • Upon approval for hire by the hiring manager, prepares offer letters and extends verbal and written offer of employment to employees.
  • Enters all new hire/transfer/promotion/termination information into the Human Resources Management System.
  • Communicates hiring decision to other interviewed candidates not selected for hire. Places announcement on the Intranet to all staff to advise of new appointments.
  • Works collaboratively with the Administrator, Training & Development, and hiring Director/Manager/Coordinator to arrange orientation to the Library.
• Handles the posting and filling process for job vacancies in accordance with Library employment policies and procedures and the Collective Agreement.
• Handles processes relating to hiring, transferring, retirement and termination of employees. Tracks probation and trial periods as outlined in the Collective Agreement.
• Prepares letters, issues cheque requisitions as applicable for Retirees and resigning employees.
• Keeps Library organizational chart current and post to the intranet when changes are made.
• Conducts the HR portion of employee orientation that relates to benefits, pension etc. and ensures policy review is completed in a timely manner.

Benefits, Administration and Onboarding – 20%

• Conducts the new permanent hire employee orientation as it relates to benefits, insurance, pension etc. Distributes all benefit enrollment materials.
• Directly inputs benefit enrollments/changes/terminations into the insurer's database, as well as HRMS, and completes any documentation required by the insurer.
• Ensures documentation of all employee benefits information, employee enrolment and termination.
• Provides necessary group benefit reports for allocation/billing charges to Financial Services. Inquires with insurer regarding any discrepancies as applicable.
• Responds to benefits inquiries from employees on plan coverage, benefits enrollments, status changes and other general inquiries. Assists employees regarding benefits claim issues.
• Administers the education allowance tuition reimbursement program.

Employee Records Management – 15%

• Assists with the management of paper and electronic human resources records (including employee records, job descriptions, agendas and minutes of committees, etc.), by performing work such as: inputting of data / records into database(s); maintaining filing classification system; doing content inventory; preparing records for archiving/storage; retrieving records as required; and withdrawing / deleting records according to retention and disposition schedules. Responds to internal information enquiries.
• Ensures confidentiality, maintenance and retention of employee personnel files as per Library policy and relevant legislation. Ensures that personnel information is appropriately safeguarded and, under the direction of the HR Director, releases information in response to requests for personal information.
• Uses the Human Resources Management System in performance of HR work including records management.
• Tracks HR metrics.
• Communicates human resources information, such as procedural updates, to the organization as appropriate.
• Maintains HR department content, such as policies, procedures, updating staffing information etc. on intranet ensuring that it is current and accurate.

Employee Relations / Customer Service – 5 %

• Receives and responds to inquiries and provides advice to employees with respect to benefits, employment policies, Collective Agreement and information about job vacancies. Refers out-of-scope questions and issues to the Director, Human Resources.
• Maintains detailed knowledge of Collective Agreement in order to ensure compliance with agreement, knowledgeable consultation to Supervisors/Managers/Directors, and clarity for employees when necessary.
  • Ensures confidentiality of all employee issues relating to all human resources matters.
  • Assists the Director, Human Resources with the revision, documentation and communication of Human Resources procedures.
  • Administers the staff retirement and long-term service staff recognition program.

Other

• Keeps current in the field of Human Resources through continuing education, attendance at conferences and workshops, participation in professional associations, and by reading professional literature.
• Actively participates in various committees and projects, as assigned.

Performs other related duties as assigned.

Education

• CHRP Designation Required
• University degree in Business or Human Resources required

Experience

• Minimum of two (2) years Human Resources experience. Experience in a unionized environment is an asset.

Key Competencies: Knowledge, Skills, and Abilities:

Behavioural

• Excellent organizational skills. Proven ability to multi-task and work accurately with attention to detail in a busy environment. Ability to meet deadlines.
• Excellent interpersonal skills and the ability to build beneficial relationships with key internal and external stakeholders.
• Demonstrated ability to work independently and collaboratively in a team environment.
• Effective communicator with good written and verbal skills.

Technical

• Demonstrated understanding of the theory and practice of Human Resources Management.
• Advanced computer skills with proficiency in Microsoft Office programs, including Word and Excel. Human Resources Management System experience preferred.

Working Hours:

• Usually work a standard 35-hour week.

This position works 100% on site to be able to support the needs of the London Public Library.

This is an Excluded position from the Bargaining unit.

Salary: $36.675 – $43.343 per hour. Salary to commensurate with education and experience.

Application Information:

Candidates are requested to submit a detailed resume outlining experience and qualifications by: March 29, 2025 to: human.resources@lpl.ca

The London Public Library will provide accommodation to applicants with disabilities in its recruitment processes upon request consistent with the Ontario Human Rights Code and the AODA regulations.

Applicants for employment, who have been provided with a conditional offer of employment will be asked to provide, at his or her own expense, a satisfactory Police Vulnerable Sector Check and/or Police Information Check, as applicable.

While we appreciate all applications received, only those invited for an interview will be acknowledged. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.

Date Posted: March 12, 2025

Application Deadline: Saturday, March 29, 2025