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Resilience Testing Support

2 weeks ago

Knutsford, Cheshire East, United Kingdom Barclays UK Full time

Join us as a Resilience Testing Support at Barclays, where you will be responsible for providing end to end support for planning and execution of Integrated and Cross Industry Exercises, including pre-test briefing, setting engagement rules, delivering scenarios and injects, assessing responses and identifying vulnerabilities. This will require collaboration with cross-functional stakeholders/teams to gather insights and requirements for scenario testing, annual testing strategy and annual self-assessment reports.

To be successful in this role you should have:

  • End to End Testing Support and Execution Experience – proven experience in resilience testing, business continuity or operational risk management, with a focus on complex, multi-phase exercises. Supported resilience testing for critical services, experience in writing post-exercise reports.
  • Strong Analytical and Problem-Solving skills – the ability to analyse test outcomes, identify gaps, and provide actionable insights for improvements. Experience in conducting root cause analysis, implemented process efficiency solutions and reduced errors.
  • Effective Communication and Stakeholder Collaboration – strong interpersonal skills to liaise with VP test leads, senior executives, and technical teams. Facilitated stakeholder engagement and examples of cross functional alignment or collaboration.

Additional skills include:

  • Coordination and Project Management Skills - the ability to support VP leads by tracking project milestones, scheduling meetings and ensuring smooth communication across stakeholders.
  • Knowledge of Regulatory and Industry Resilience standards - understanding of resilience testing and exercise methodologies including table-top exercises, isolated recoveries, and full-scale simulations.
  • Change Management - the ability to operate in a fast-paced changing environment, often under tight deadlines, to achieve specific outcomes.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, communication skills and interaction with a diverse range of stakeholders, as well as job-specific technical skills.

This role is based out of our Knutsford office.

Purpose of the role

To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise the impact to customers, clients, colleagues and the wider market.

Accountabilities

  • Socialisation and implementation of the resilience strategy and underpinning framework across the firm (e.g. SMRs and delegates, business / function resilience role owners and all colleagues), ensuring compliance to the standard and controls.
  • Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimise the impact on customers, clients and the market.
  • Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats and regulatory requirements.
  • Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party (suppliers and Financial Market Infrastructure) recovery capabilities to enable Important Business Services to remain within or mitigate impact tolerance thresholds.
  • Communication of the firm's / business' resilience position (risks and remediation) through clear and transparent scorecards / dashboards to enable effective investment decisions to the Board and Executive Committees, Control Forums and business stakeholders.
  • Enhancement of resilience, crisis management and incident response and recovery capability through sophisticated, regular and adequate testing coverage to demonstrate Important Business Services' ability to recover within impact tolerance for a severe but plausible scenario.
  • Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process).
  • Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape.
  • Mitigation of the impact of unexpected incidents by identifying, responding to and enabling the resolution of events that threaten the services, operations, infrastructure, colleagues and clients of the bank.
  • Execution of responses to reported incidents and potential threats from various channels including intelligence, email, phone and monitoring systems prioritised by the assessed or actual impact to the bank.
  • Documentation and analysis of past prioritised incident details, the steps to resolution and the lessons learnt to support the identification and implementation of preventative measures and process improvements.

Assistant Vice President Expectations

  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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