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Information Technology Manager
2 weeks ago
Domain: Commercial systems (ticket sales, retail sales, collections)
A prestigious heritage institution in London is offering the opportunity for an Information Technology Manager (Commercial & Collections) to take responsibility for the operation and performance of their commercial, collections, and asset management systems which collectively enable £50m+ in ticket-sales revenue and retail sales.
Working with both internal stakeholders (Ticketing, Sales, Retail, Finance, Visitor Services, Digital Services, Press, etc.) and multiple external systems suppliers, the successful candidate will oversee the management, development, delivery, support, and compliance of these systems.
This includes: understanding the business context of the processes these systems support; setting and ensuring service level agreements are met; managing and developing a support team of two; identifying areas for technical continuous improvement; monitoring & maintaining regulatory compliance (e.g., PCI DSS); managing all supplier relationships for commercial services, etc.
Requirements for Information Technology Manager (Commercial & Collections)
In order to be successful in the role, we're looking for an Information Technology Manager who can demonstrate the following:
- Strong experience managing systems for commercial activities (ticket sales, retail sales, etc.)
- Background of managing multiple external suppliers and their performance
- Proven track record of managing support teams - ideally in multi-commercial site environments
- Ability to operate within and ensure compliance with commercial regulations (e.g., PCI DSS)
The salary is up to £55,000 with a wider benefits package including 25 days holiday plus bank holidays (rising to 30 days depending on length of service), non-contributory pension plan (15%), complimentary lunch on-site, and benefits to support your physical and mental wellbeing.
Interviews are being lined up from W/C 17th March, so please apply online for immediate consideration.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesMuseums, Historical Sites, and Zoos
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