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Account Manager/Client Executive

1 week ago


Chelmsford, Essex, United Kingdom LGBT Great Full time

We're hiring

Aon are currently recruiting a Client Manager to join our GBC Aviation team based in London/Chelmsford.

The role is for a Client Manager / Director with deep technical knowledge and ability. Working collaboratively with Senior Client Specialist and Team Leader and in line with GBC strategy the role is responsible for managing client relationships and account teams for a specified book of business.

The role is accountable for the day to day running of the account (service) and can include specific objectives for client retention, new existing and new/new business development within the specialty line of business.

About Aon

Aon Plc is the leading provider of risk management services, insurance and reinsurance brokerage and a global leader in human capital and management consulting. Our key advantage is our broad view of the insurance industry. With an employee base of 66,000 people working in 500 offices in more than 120 countries, we can anticipate how changes in one sector affect another.

Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

Global Broking Centre - London

The Global Broking Centre in London is an integral part of Aon's global broking strategy. The GBC provides colleagues from across the Aon network with access to specialist brokers and client managers, dedicated client solutions and thought leadership, and significant global insurance capacity.

The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide.

About the role

Some of your key responsibilities will involve:

Core functional activity:
  • Client relationship management (direct clients and/or network)
  • Client meetings
  • Present terms to client/network
  • Review / create / enhance submission
  • Review draft/final MRC
  • Complete quote/firm order information in Brokasure including finalise MRC

Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

  • Providing placement advice to clients
  • Supporting the production of RFP responses
  • Support new business production
  • File maintenance - ECM
  • Send initial engagement to client/network
  • Send Cover confirmation to client/network
  • Provide invoicing instructions
  • Provide technical wording advice to client/network
The Team

The Aviation team comprises of 50 individuals with their own expertise and various levels of experience. The team serves a wide portfolio of clients emanating from territories within Latin and South America, Europe, the Middle East, Africa, Asia, and the Far East. This is an exciting opportunity to join a fast-paced working environment, with access to Lloyds, the London market, and other Aon facilities to deliver the Aviation Insurance/Reinsurance requirements of Aon's clients.

About you

Your skills and qualifications will ideally include:

  • Specialty and technical knowledge of the Aviation Insurance market
  • Extensive experience of managing client relationships
  • Excellent understanding of London insurance market dynamics and core processes;
  • Ability to use insurance industry IT systems to efficiently deliver client service;
  • Strong business acumen;
  • Good analytical and problem-solving skills;
  • Excellent interpersonal skills;
  • High level of numeracy;
  • Effective communication and presentation skills;
  • Excellent understanding and application of compliance and FCA regulation;
  • Ability to work well as part of a team;
  • Demonstrate integrity and professionalism
Salary and Benefits

This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.

Our Colleague Experience

Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.

We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.

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