Senior Professional Services Consultant
4 days ago
About our Team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients.
About the Role: As a senior consultant, you will deliver installs and configure all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge.
Responsibilities
- Ensuring project management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion, and customer satisfaction is attended to throughout the engagement.
- Overseeing the planning, development, and installation of Fircosoft products to meet the clients’ business needs.
- Showing a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
- Understanding customer use cases and requirements and applying best practices for those customer implementations.
- Delivering, installing, and configuring all Fircosoft applications to specified requirements and providing technical training and transfer of knowledge.
- Determining the types of products and services required by clients and troubleshooting customer issues during implementation.
Requirements
- Project management skills and experience.
- Significant exposure to technical implementation.
- Database: SQL/Oracle; Web deployment: Apache Tomcat; Middleware: IBM MQ, DAPR, Kafka; Cloud: AWS, Microsoft Azure.
- Operating Systems: Windows, Linux.
- Excellent troubleshooting skills.
- A vast range of technical knowledge.
- Good internal and external stakeholder management experience.
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK.
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