Business Support Supervisor-Primary Care

5 days ago


Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, full time position.

The shift pattern for this position is 5 days over 7.

An exciting opportunity is now available within East Renfrewshire to become part of Primary care and Community Services. We are looking to recruit a highly motivated and enthusiastic Business Support Supervisor. The post holder will provide direct comprehensive, confidential, effective secretarial and administrative support to the Primary Care Improvement Plan (PCIP) multi-disciplinary teams across East Renfrewshire HSCP including support in the day to day line management of a number of staff and services. They will assist the multi-disciplinary teams in ensuring that the services provided are easily accessible, efficient, effective and patient friendly.

This role will involve supporting the PCIP Team Lead in achieving service objectives and as the first point of contact for the Primary Care Improvement Plan, this important role requires excellent communication and interpersonal skills.

The ideal candidate must be able to demonstrate competence in the use of a range of computer packages evidenced by experience or formal qualification e.g. ECDL or equivalent proficiency in all Microsoft packages. Hold a recognized qualification in Administration equivalent to HNC in Secretarial Studies or Business Administration, or SVQ in Administration at Level 3, or evidence of significant relevant equivalent practical experience.

Previous NHS experience in supervising staff or recognized management certificate conversant with office procedures and systems and able to demonstrate prior experience of working in a secretarial or administrative role. Demonstrate knowledge of working in an office environment and operation of office equipment and systems. Evidenced through formal training or work experience.

There will be an on-going requirement to have a personal development plan agreed with the manager which will include participation in training and development.

As the post covers more than one base full driving licence car driver owner is desirable to this post.

Informal contact: Victoria McCaig, Clinical Team Lead, 0141 451 0882, victoria.mccaig2@nhs.scot

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

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