Platform Operations Engineer

5 days ago

Manchester England United Kingdom City Plumbing Supplies Full time

Are you a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service?

If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical support to our customers and colleagues. You will be resolving complex technical issues, troubleshooting software and hardware problems, and ensuring the smooth operation of IT systems.

Think you could be our new Platform Operations Engineer? Then why not join us and be part of a wider tech & digital transformation project that will ensure we'll become the digital leader in plumbing, heating, and sustainable heating solutions

Are you a tech-savvy problem solver with a knack for delivering top-notch customer service? As a Level 2 Platform Operations Engineer, you'll be the go-to expert for our internal teams, helping them overcome technical challenges and keeping our IT systems running smoothly.

Your day-to-day activities will involve tackling complex issues, troubleshooting software and hardware problems, and ensuring everything works seamlessly. If you're great at communicating, have a strong technical background, and love helping others, we'd love to hear from you

  • Provide second-level technical support to end-users and internal stakeholders, resolving escalated incidents and service requests in a timely manner.
  • Troubleshoot and resolve complex software, hardware, and network issues, utilising diagnostic tools and remote support technologies.
  • Collaborate with Level 1 support technicians to escalate and prioritise tickets based on severity and impact on business operations.
  • Document all support activities, including troubleshooting steps, resolution details, and relevant information in the incident management system.
  • Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements.
  • Conduct root cause analysis for recurring issues and proactively identify opportunities for improvement to prevent future incidents.
  • Participate in on-call rotations and after-hours support as required to ensure 24/7 availability of IT services.

This is a remote based opportunity with limited travel for team meetings. You should be based in the UK and our Offices are based in Birmingham, Manchester, Glasgow and Crick (Northampton).

You'll live and breathe our digital-first ethos, with a proactive and "can-do" approach. You'll enjoy working collaboratively with the wider IT & Service team and you'll be committed to acting with integrity and honesty in everything you do.

  • Proven experience in a similar role, with a background in software development and operations.
  • Worked in both Agile and Waterfall software environments. Ideally supporting a shift towards modern practices.
  • Effective communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Knowledge of DevOps practices including CICD, Cloud native, observability and automation.
  • Continuous learning mindset and a passion for keeping up with industry trends and emerging technologies.

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme, we look out for each other
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an environment of inclusion so everyone can be their true self
  • And more

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

#J-18808-Ljbffr

  • Platform Engineer

    1 day ago

    Manchester, England, United Kingdom Van Ierland Assurantiën Full time

    Join to apply for the Platform Engineer role at Van Ierland AssurantiënPlatform Engineer - Up to 75K - Manchester - Hybrid (once a week in office) - Healthcare Plans, Community Days, Team SocialsWe are looking for a highly motivated Platform Engineer / Cloud Engineer to join an award-winning platform serving both the public and private sectors with offices...

  • Platform Engineering Lead

    2 days ago

    Manchester, England, United Kingdom Sharp Gaming Full time

    About UsOur mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this.We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more...

  • Platform Engineering Lead

    2 days ago

    Manchester, England, United Kingdom Betfred Group Full time

    Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this.We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced,...

  • Senior Azure Platform Engineer

    2 days ago

    Manchester, England, United Kingdom Protech Talent Full time

    Get AI-powered advice on this job and more exclusive features.My client is seeking a talented individual to join their dynamic team in their Manchester based office. At the forefront of entertainment innovation, they specialise in delivering high-frequency, engaging content on a global scale.As a key player in revolutionising entertainment experiences, they...

  • Associate Platform Software Engineer

    2 days ago

    Manchester, England, United Kingdom Ciptex Ltd Full time

    Associate Platform Software Engineer join the Platform team while studying for a Digital and Technology Solutions Professional Degree Apprenticeship.THIS IS A DEGREE APPRENTICESHIP ROLE WHICH REQUIRES STUDY AT MANCHESTER METROPOLITAN UNIVERSITY. ALL OFFERS ARE SUBJECT TO ACCEPTANCE ON THE DEGREE PROGRAMME.All undergraduate degree apprenticeships demand a lot...

  • Operations Engineer

    2 days ago

    Manchester, England, United Kingdom Mayflower Recruitment Ltd Full time

    Operations Engineer - Manchester (Linux, AWS, Python)We are looking for Data Operations / DevOps Engineers for a growing client in Manchester (Hybrid).Your role will primarily be to perform DevOps, backend, and cloud development on the data infrastructure to develop innovative solutions to effectively scale and maintain the data platform. You will be working...

  • Electrical Engineer

    2 days ago

    Cambridgeshire and Peterborough, England, United Kingdom Platform Recruitment Full time

    Expert Technical Recruiter at Platform RecruitmentElectrical Engineer – Cambridgeshire - ManufacturingLocation: CambridgeSkills Required: AutoCAD LT, PLC Programming (Siemens), Fault FindingAre you an Electrical Engineer skilled with Electrical Control Systems and have a passion for cutting-edge technology?Platform Recruitment is partnered with a global...

  • Senior Platform Support Engineer

    2 days ago

    Manchester, England, United Kingdom Made Tech Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Senior Platform Support EngineerDepartment: Delivery & PracticesEmployment Type: PermanentLocation: Any UK Office Hub (Bristol / London / Manchester / Swansea)Compensation: GBP 38,500 - GBP 51,250 / yearDescriptionAbout Made TechOur aim at Made Tech is to use...

  • Data Platform Engineer

    4 weeks ago

    United Kingdom AI Connect Full time

    Data Platform Engineer £450 - £500/day (Outside IR35)3 months (initially) Scotland (remote) AI Connect are looking for an experienced Data Platform Engineer to work with an exciting AI scale up in Scotland. The client is at the beginning of their data strategy and are looking for a strong engineer with understanding of data platforms, automated pipelines,...

  • Operations Engineer

    2 days ago

    Manchester, England, United Kingdom RealityMine Full time

    RealityMine has been a pioneer in delivering data-driven insights to the media and market research industries for over a decade. Our ViA platform provides unique and actionable data solutions to top brands and partners worldwide, empowering them to make informed, strategic decisions. We are looking for an Operations Engineer to join the operations team to...

  • Platform Engineering Lead

    3 weeks ago

    Manchester, United Kingdom Betfred Group Full time

    Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this.We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced,...

  • Operations Engineer

    2 days ago

    Manchester, England, United Kingdom RealityMine Full time

    3 days ago Be among the first 25 applicantsRealityMine has been a pioneer in delivering data-driven insights to the media and market research industries for over a decade. Our platform provides unique and actionable data solutions to top brands and partners worldwide, empowering them to make informed, strategic decisions.We are looking for an Operations...

  • Operations Engineer

    6 days ago

    Manchester, England, United Kingdom ISR RECRUITMENT LIMITED Full time

    Linux Operations EngineerOld Trafford / Trafford Park, Manchester (onsite)c 45,000 per annumPlus excellent company benefitsThe Opportunity:Join a dynamic operations team where you'll be responsible for maintaining servers, handling support requests and scaling systems to ensure smooth operations where systems are a combination of open source and bespoke...

  • Field Service Engineer

    2 weeks ago

    Manchester, United Kingdom Platform Recruitment Full time

    Field Service Engineer - 35k - NorthPlatform Recruitment have partnered with a specialist manufacturer and designer. They are looking to take on a field service engineer with experience in electronics and hydraulics as well as a formal engineering qualification.The role requires travel to customer sites in the north of the UK (including some parts of...

  • Data Platform Lead Engineer

    4 days ago

    East Hampshire, England, United Kingdom ENGINEERINGUK Full time

    Data Platform Lead Engineer (Platform Essentials and AI enablement)Employer: MarsLocation: London, United KingdomSalary: CompetitiveClosing date: 26 Apr 2025Sector: ManufacturingRole: ManagerContract Type: PermanentHours: Full TimeJob Description:We are seeking an experienced Lead Data Platform Engineer to join our team and take on a crucial role in managing...

  • Lead Platform Engineer

    2 days ago

    north east, england, United Kingdom Xpertise Recruitment Full time

    This range is provided by Xpertise Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAbout the RoleXpertise have partnered with a fast-growing, tech-driven company looking for a Lead Platform Engineer to shape their cloud and security strategy. You'll lead a team through...

  • Lead Platform Operations Manager

    4 weeks ago

    bristol;avon, united kingdom HMRC Full time

    Lead Platform Operations Manager HM Revenue and Customs Bristol, Telford Salary : £68,966 to £76,979 Closes : 11:55 pm on Monday 10th March 2025 Reference : 392703 To apply direct for this role please visit Civil Service Jobs and quote ref no. The Lead Platform Operations Manager oversees the operational management, infrastructure, and strategic...

  • Power Platform Support Analyst

    6 days ago

    Manchester, England, United Kingdom Rec3 Global Ltd Full time

    Power Platform Support Analyst – Managed ServicesLeading Intelligent Automation ConsultancyHybrid - Occasional travel£46,000 - £64,000 base + 20% bonus*Must be eligible to work in the UK without sponsorship, now or in future*Are you ready to be at the forefront of Intelligent Automation? Do you thrive on solving complex challenges and making automation...

  • Operations Engineer

    2 days ago

    Manchester, England, United Kingdom Senitor Associates Full time

    We are looking for a skilled Operations Engineer with expertise in Linux, Python, AWS, and experience managing server infrastructure to join our team.In this role, you will be responsible for managing, automating, and optimizing our cloud-based and on-premise systems to ensure reliability, security, and scalability. You will collaborate closely with software...

  • Data Operations Engineer

    2 days ago

    greater manchester, england, United Kingdom Peregrine Full time

    The Role:DataOps EngineerAs a DataOps Engineer, your responsibilities will span the development and implementation of automated solutions for data integration, quality control, and continuous delivery. This role demands a solid grounding in software engineering principles, fluency in programming languages such as Python or Scala, and an adeptness with DevOps...