Practice Manager

5 days ago


London, Greater London, United Kingdom Candidate Source Full time

We have an opening for a motivated Practice Manager/Operations Manager/Office Manager/Project Manager to help support and drive our award winning, growing Private Medical and Cosmetic Practice based on the outskirts of Chichester.
Package
Permanent, full time (part time applications considered) salary £40-44,000 per annum; pension; hours Monday to Friday, 8am to 4pm; free parking; 25 days leave + statutory holidays.
Overview
To ensure the smooth running of all activities within the clinic, genuinely believing that patients should be treated as individuals, not as numbers in a file. Responsible for the efficient, effective and safe management of the Practice, ensuring the well-being of patients, visitors, practitioners and colleagues for mutual and continued success, whilst delivering impeccable customer service.
Main Job Tasks and Responsibilities Practice Manager/Operations Manager

  • CQC compliance administration in line with NICE guidelines (relevant support and training as necessary)
  • Manage staff, HR development and employee appraisals - ensure effective teamwork and communications within the business
  • Work collaboratively with colleagues and third parties in the provision of a seamless service
  • Dealing with matters with tact and sensitivity, maintaining a high level of confidentiality
  • Managing customer queries, commendations, compliments and complaints
  • Working alongside the team to ensure all systems and processes are working optimally so that the day-to-day flow of the clinic is as smooth and efficient as possible
  • Managing the relevant databases and paperwork
  • Production of statistics and reports whilst having a clear understanding of income & outgoing expenditure

Qualifications & Skills Practice Manager/Operations Manager

  • A genuine interest in matters pertaining to good health, wellbeing and lifestyle
  • Practice Management and/or Operations Management or similar experience in a business environment where skills can transfer
  • Excellent administrative and IT skills (MSOffice, in particular Excel and our in-house database training on the latter will be given)
  • Superb organisation, time management skills and attention to detail
  • A positive, cheerful, can-do attitude with a high customer focus, a productive and proactive problem solver

To apply for this role as Practice/Operations Manager, please click apply online and upload an updated copy of your CV.

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