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Service Design Consultant
2 weeks ago
Join to apply for the Pre-Sales Service Consultant - DV Cleared role at Opplæringskontoret for Offshore fag.
Role: Pre-Sales Service Consultant
Rate: Outside IR35
Location: Onsite in Farnborough or Bristol. 1 day pw remote.
Duration: 6 months
DV clearance required and must be willing to go through a higher level of clearance.
Sole British nationals only due to the nature of the project.
The Pre-Sales Service Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business.
Key Activities- Responding to enquirers
- Confirming current support service solutions.
- Assisting in sales qualification through evaluation of requirements against options.
- Validating solution specification.
- Identifying cost elements for delivery and support of solution.
- Responsible for service support to commercial discussions.
- Providing costs for Finance approval.
- Providing the service component of bid material.
- Assisting the sales team during the bid discussions with the customer.
- Presenting the service solution to client at peer level.
- Understanding, capturing and managing the customer requirements, using additional resources where appropriate.
- Liaising with Product Management and other subject matter experts, where additional product knowledge is required.
- Engaging the Delivery team, if required, to ensure customer project sign-off.
- Representing the VBSE Pre-Sales Solution & Service organisation in both customer and internal engagements and demonstrating its standards in respect of professionalism and best practice.
- Awareness of, and adherence to, any local processes for the VBSE Pre-Sales Solution & Service organisation that may be in operation.
- Display role-model behaviour and provide coaching, mentoring and guidance to other roles.
- RFx and Bid response material, in support of the Solution Owner.
- Way of Design key deliverables aligned to the specific opportunity size.
- Participation in relevant sales and delivery governance processes relating to the technical solution.
- Service High Level Designs.
- Resource and cost models.
- Develop handover documentation for Service Transition.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum of 18 weeks.
Seniority levelEntry level
Employment typeContract
Job functionConsulting, Information Technology, and Sales
IndustriesMarketing Services
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