Junior Content Designer

4 days ago

Bristol, Bristol, United Kingdom Government Digital Service Full time

Job summary

GDS exists to help government make brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users. We build and maintain common platforms, products and tools for others to use and create great public services that are accessible, inclusive and easy to use. We also work with departments to identify patterns, share learning and create change to make government more efficient.

Our teams are organised around delivering on our priorities. These are:

making it easier for people to find what they are looking for onbuilding common service platforms to make it simpler and cheaper to build quality digital servicespromoting agile, user-centred design practices both in the UK and across the world

This role is on the programme, which is part of the Government Digital Service (GDS) is the groundbreaking single website for the UK government with billion visits in 2022. Our mission is to make it simple for everyone to interact with government.�

Junior content designers work on our content design teams, which work with departments across government to develop and maintain some of the most-used content on that helps people find information and complete essential tasks. You�ll be joining a thriving community of content designers in GDS and across government, with lots of opportunities to gain new skills and get advice and support from other content professionals. When you start, you�ll go through a comprehensive induction programme covering ways of working, how to publish on and how to respond to common requests from government and public users.

Job description

As a junior content designer on , you�ll be joining a team of experienced content designers and senior content designers. You will:

work with other junior content designers to respond to queries and requests to update content that come in from the public and governmentcreate, iterate and manage user-centred content using analytics, user feedback, user research and other sources of information, as well as contributing to content principles, improvements and patternscollaborate effectively with relevant stakeholders, making sure appropriate policy and legal checks within other parts of government happen, and that content is published quickly and efficientlycontribute to the GDS content community and the cross-government content community

Person specification

We�re interested in people with skills and experience in:

content design - you must have experience of creating, iterating and managing user-centred content�using insights and analytics - you should know how to use analytics, user feedback, user research or other sources of information to make decisions about content and how to improve itprioritisation - you must have the ability to co-ordinate a number of projects simultaneously, adapt to changing priorities, and work to tight deadlines under pressure�stakeholder management - you should know how to work with stakeholders and clients to understand their issues while maintaining content qualitycontent publishing tools - you must have experience of using content publishing tools to publish content online

Benefits

The benefits of working at GDS

There are many benefits of working at GDS, including:

flexible hybrid working with flexi-time and the option to work part-time or condensed hoursa Civil Service Pension with an average employer contribution of 27%25 days of annual leave, increasing by a day each year up to a maximum of 30 daysan extra day off for The King�s birthdayan in-year bonus scheme to recognise high performancecareer progression and coaching, including a training budget for personal developmentpaid volunteering leavea focus on wellbeing with access to an employee assistance programmejob satisfaction from making government services easier to use and more inclusive for people across the UKadvances on pay, including for travel season ticketsdeath in service benefitscycle to work scheme and facilitiesaccess to an employee discounts scheme10 learning days per yearvolunteering opportunities (5 special leave days per year)access to a suite of learning activities through Civil Service learning

GDS offers hybrid working for all employees. This means that everyone does some working from home and also spends some time in their local office. You�ll agree to your hybrid working arrangement with your line manager in line with your preferences and business needs.

Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at �

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