Senior 2nd Line Engineer

7 days ago

Hertfordshire, United Kingdom Tsr Select Full time

Description: My client is an innovative provider of IoT, voice & data, cyber, IT, cloud, and technology services -their mission is to make the customers more productive, efficient and leaner, with scalable solutions that position them for success. As 2nd Line Service Desk Engineer, you'll act as the escalation point of contact for all Managed Service customers, who contact the support desk with a range of IT issues. The primary objective of the role is to provide first time resolution - you will achieve this by troubleshooting, diagnosing, and resolving problems once a call or ticket has been escalated to you. If first time resolution is not possible, you will either maintain consistent communication with the customer while you work to resolve or fix the issue or will escalate the ticket to our 3rd Line Engineers. My client has recently acquired smaller MSPs and have plans to acquire others through out this year, with an aim to get up to 100 staff within the next year (double in size & turnover). Salary is £35,000-40,000 per annum (depending on experience and skillset). Benefits include holidays, pension, and other benefits - exams also paid for Company: Managed Service Provider (MSP) with 50+ staff Location: Borehamwood - Hybrid

  • 2nd Line Support Engineer

    7 days ago

    Hertfordshire, United Kingdom Tsr Select Full time

    Description: Our client seeks a dynamic and driven 2nd Line Support Engineer who embodies enthusiasm, motivation, and a polished professional demeanour. The ideal candidate should express a keen interest in securing a long-term, permanent position within a reputable and thriving Managed Service Provider (MSP). In this role as an 2nd Line Support Engineer,...

  • 2nd Line Engineer

    7 days ago

    Hertfordshire, United Kingdom Tsr Select Full time

    Description: The firm is growing, dynamic, and innovative, developing new ideas and services to assist our clients. They are committed to their ethos of "friendly expertise" and work hard to make sure that our clients prosper above all else. To assist the Technology team in helping to grow the firm they are currently seeking a 2nd Line Engineer. The ideal...

  • 2nd Line Engineer

    2 weeks ago

    Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology...

  • 2nd Line Engineer

    2 weeks ago

    Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology...

  • Remote 2nd Line Support Engineer

    2 weeks ago

    Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service...

  • Remote 2nd Line Support Engineer

    2 weeks ago

    Watford, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service...

  • Mobile Device Management

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Computacenter Full time

    Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours: 37.5 per week Role Type: Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops,...

  • Mobile Device Management

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Computacenter Full time

    Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours: 37.5 per week Role Type: Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops,...

  • 3rd Line IT Engineer

    2 weeks ago

    Hertfordshire, United Kingdom KM4 Group Full time

    **3 rd Line IT Engineer** KM4Talent Technology is looking for a confident and energetic customer focussed** 3rd Line IT engineer** with a broad range of skills to act as our escalation point across Helpdesk, Change Management and Projects as their client continues to grow**. **Ideally, you will have MSP experience with first-class communication skills and...

  • Third Line Engineer

    2 weeks ago

    Watford, Hertfordshire, United Kingdom Maxwell Bond Full time

    Third Line Engineer Salary: Up to £60,000 Location: London - Onsite Maxwell Bond have partnered with a leading MSP who are on the lookout for a Third Line Engineer to join the team on a permanent basis. As Third Line Engineer, you'll be the go-to person for handling complex technical incidents and architecting solutions whilst supporting junior engineers in...